Payment Domain SME

Responsibilities:

• Engage with business and technology stakeholders to understand payment processing and routing requirements.
• Act as the primary Subject Matter Expert (SME) for payment domain solutions across the organization.
• Design and propose end-to-end payment routing and integration solutions aligned with enterprise standards and industry best practices.
• Collaborate with internal teams, vendors, and third-party partners to gather, analyze, and validate requirements.
• Represent IT in client, vendor, and partner discussions to ensure alignment and clarity.
• Define detailed requirements and acceptance criteria, including edge cases in payment processing.
• Recommend payment routing configurations, workflows, and integration strategies.
• Conduct architecture reviews, solution walkthroughs, and product demonstrations.
• Support the full lifecycle from pre-sales through implementation and handover to operations.
• Develop and maintain technical documentation, including architecture diagrams and implementation plans.
• Ensure compliance with PCI standards, security policies, and enterprise governance requirements.
• Identify team skill gaps and drive training and knowledge-sharing initiatives.

Qualifications:

• Proven experience as a Payment Domain SME in large enterprise environments.
• Strong understanding of end-to-end payment processing workflows including authorization, clearing, settlement, reconciliation, and dispute management.
• Expertise in payment routing engines, transaction decisioning, and rule-based routing.
• Hands-on experience with payment methods such as cards, digital wallets, and alternative payment methods.
• Experience integrating with payment gateways, processors, acquirers, and third-party providers.
• Strong solution architecture experience designing scalable, secure, and high-availability payment systems.
• Knowledge of PCI DSS standards and secure payment data handling.
• Familiarity with regulatory and compliance requirements in payment processing.
• Strong analytical, problem-solving, and communication skills.
• Ability to translate complex technical solutions into business-focused outcomes.
• Experience working in high-volume transaction environments.
• Demonstrated leadership or solution ownership experience.

Preferred Qualifications:

• Experience supporting Telecom or Retail industry clients.
• Experience working in large, regulated enterprise environments.
• Experience collaborating with security and compliance teams.
• Proven ability to mentor and train engineering teams on payment systems and solutions.