Salesforce Technical Lead

Hybrid in Chicago, IL, US • Posted 2 days ago • Updated 2 days ago

Contract Independent

Contract W2

No Travel Required

Hybrid

Depends on Experience

Vailexa Technology LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Salesforce Service Cloud
case management

Summary

Title: Salesforce Technical Lead

Duration: 12 months contract to high possible for an extension

Location: Chicago, IL (Hybrid- 3 days onsite)

Start Date: ASAP

Description:

Skills

Engagement: Hands-on technical leadership role

Role Overview

The Technical Lead will be responsible for hands-on technical leadership during the initial Salesforce implementation, working closely with Salesforce developers and stakeholders to ensure a solid, extensible foundation is built in Phase 1.

This role is critical to ensuring quality, performance, and extensibility of the Salesforce implementation.

Required Skills & Experience

· Strong hands-on experience with Salesforce Service Cloud

· Experience leading Salesforce implementations in complex enterprise environments

· Strong understanding of case management workflows

· Experience working alongside Salesforce or large SI implementation teams

· Ability to balance speed with quality in a fast-moving delivery environment

· Strong debugging, configuration, and technical design skills

Key Responsibilities

· Serve as the primary technical lead partnering with Salesforce’s build team

· Review and guide Salesforce configurations, customizations, and integrations

· Ensure best practices across Salesforce Service Cloud development

· Support implementation of Email-to-Case and foundational case workflows

· Identify technical risks early and recommend mitigation strategies

· Ensure the platform is built with future transformation (Phase 2) in mind

· Provide technical guidance on integrations, workflows, and automation

Support go-live readiness and transition to post-go-live support

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91142526
Position Id: 8888304
Posted 2 days ago

Company Info

About Vailexa Technology LLC

Preferred by our clients for more than a year, Vailexa is one of the leading staffing solutions, workforce solutions, consulting, and enterprise results in immediate productivity, improve mentioned work culture, and an unwavering commitment to customer satisfaction.

We provide services in multiple domains such as IT Staffing, Healthcare Staffing, Consulting & Modern Enterprise Solution, and Workforce Solutions for organizations of all nature, ownership, and business verticals. We have experience in designing, developing, and delivering customized personnel solutions to meet your unique needs.

Established in 2020, Vailexa has made a mark in a short period, all due to our quality and a vast range of services. We have now become the preferred recruitment, workforce solutions, and staffing partners of many enterprises in many business verticals.

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