Job#: 3058546 Job Description: Quality Lead
Location: Remote (Must be located in Oregon, Washington, Idaho, Utah, North Dakota, or Arkansas)
Alternative Locations: Colorado, Kansas, Kentucky, Maryland, Michigan, Ohio, Pennsylvania, Vermont
Role Overview
An experienced Quality Lead is required to drive quality assurance excellence across a complex program consisting of over 30 interrelated projects. This position combines strategic quality assurance and testing leadership with project management expertise to ensure the delivery of high-quality solutions that meet business objectives and technical standards. The successful candidate will advocate for quality and serve as a subject matter expert across cross-functional teams.
Key Responsibilities
- Bridge IT and business teams by translating technical risk into business impacts to ensure testing validates real-world operational scenarios.
- Collaborate with User Acceptance Testing (UAT) Leads to establish clear entry and exit criteria for joint business sign-off.
- Orchestrate and align quality assurance and testing components for complex, multi-disciplinary projects from inception through delivery.
- Develop and implement comprehensive test strategies aligned with organizational quality objectives.
- Ensure adherence to quality standards, best practices, and metrics across testing teams while developing new standards as needed.
- Provide feedback into detailed project schedules and manage timelines for testing initiatives.
- Oversee defect management processes and remediation lifecycles from identification through resolution.
- Provide quality assessments and recommendations for decision-making at key program milestones.
- Escalate quality risks through established governance channels when testing approaches are inadequate or quality is at risk.
Required Qualifications
Experience: - Ten or more years of experience leading quality assurance and testing components of complex, multi-disciplinary IT projects.
- A proven track record of managing both QA and project leadership responsibilities simultaneously.
- Experience in a regulated industry such as healthcare and financial services.
Technical Skills: Has Developed or is qualified to evaluate software Development Lifecycles (SDLC), unit testing frameworks, functional testing, system integration testing, defect management systems, and software version control systems such as Git or SVN.
Preferred Qualifications
- Relevant professional certifications, such as ISTQB, PMP, CSM, or Six Sigma.
- Familiarity with test automation frameworks and Continuous Integration/Continuous Deployment (CI/CD) pipelines.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Work Environment
This role is performed remotely, and candidates must be willing to work Pacific Time Zone hours. Candidates may also be required to work outside of normal hours, including overtime and weekends, to support project milestones. Secure and reliable internet connectivity through cable, DSL, or fiber is required to support remote operations.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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