Tolling Business Analyst 4

• Responsible for analyzing business processes, identifying system gaps, and delivering business and technical solutions for enterprise tolling applications.
• The role involves requirements gathering, Agile business analysis, process modeling, backlog management, testing coordination, and collaboration with stakeholders to support enterprise system initiatives.

Responsibilities:

• Partner with project teams and business stakeholders to understand business processes and application needs.
• Identify pain points and develop expertise in customer business applications.
• Conduct root cause analysis to identify system gaps and deficiencies.
• Propose effective business, technical, or hybrid solutions.
• Develop process flows, context diagrams, and data flow diagrams for current and future state processes.
• Discover, analyze, and document requirements and user stories.
• Improve business and technical processes through detailed analysis and documentation.
• Decompose requirements into Epics and Features and create actionable user stories.
• Use progressive elaboration techniques to map stories to technical design specifications.
• Support Product Owners in maintaining product backlogs and grouping user stories into Themes.
• Document dependencies and prioritize backlog items.
• Create conceptual prototypes and mock-ups to visualize proposed solutions.
• Propose cost-effective and technically feasible solutions.
• Define test objectives, create test plans and test cases, and execute testing activities.
• Perform regression testing and facilitate User Acceptance Testing with business stakeholders.
• Communicate testing progress and project updates to Project Managers and Scrum Masters.

Requirement/Must Have:

• Advanced understanding of enterprise data management concepts and tools.
• Minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5+ years of experience as an Agile Business Analyst.
• Strong understanding of Scrum concepts and Agile methodologies.
• Experience organizing and maintaining Product and Sprint backlogs.
• Proficiency translating business strategy into application requirements and user stories.
• Expertise defining acceptance criteria and managing acceptance processes with development teams.
• Experience working with large multi-module enterprise systems.
• Proficiency with Microsoft Office products including Word, Excel, Access, Outlook, Visio, PowerPoint, and Project Server.
• Experience with Application Lifecycle Management tools.
• Strong written and verbal communication skills.
• Strong knowledge of business process management concepts and BPM tools.
• Experience creating business process models.

Should Have:

• Certified Business Analysis Professional certification.
• PMI Professional in Business Analysis certification.
• PMI Agile Certified Practitioner certification.
• Experience using Azure DevOps for Agile software development and work item tracking.

Skills:

• Business analysis.
• Agile and Scrum methodologies.
• Requirements gathering and documentation.
• User story creation.
• Product backlog management.
• Business process modeling.
• Root cause analysis.
• BPM tools.
• Application Lifecycle Management.
• User Acceptance Testing.
• Regression testing.
• Process flow and data flow diagramming.
• Azure DevOps.
• Stakeholder management.
• Communication and collaboration.

Qualification And Education:

• Bachelor s degree in Business Administration, Information Technology, Computer Science, or related field preferred.
• CBAP, PMI-PBA, or PMI-ACP certifications preferred.