Short Description:
We are seeking an experienced Systems Admin in IT Technical Support and in Amazon Web Services (AWS) environment. This role will provide technical support for end user computing, hardware and
software, maintaining AWS servers, and IT helpdesk
functions.
Complete Description:
Systems Admin - Information Technology
About the Role: We are seeking a skilled and
experienced Systems Admin to join our Information Technology team. The ideal
candidate will have 3 to 5 years of experience in IT Technical support, with a
strong background in working within an Amazon Web Services (AWS) environment.
This role involves providing technical support to users with end user
computing, hardware and software, maintaining and supporting AWS servers, and
managing IT helpdesk functions. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
**Local Candidates Only - The selected candidate will come to the office full-time during first three months.
Key Responsibilities:
- Provide
technical support to users for hardware, software, and application issues.
- Manage
and maintain AWS servers, ensuring optimal performance and security.
- Handle
IT helpdesk functions, including responding to user requests and resolving
IT-related issues.
- Monitor
and troubleshoot server issues in the AWS environment.
- Assist
in the deployment and management of AWS services such as EC2, S3, RDS,
KMS, CloudFormation, and CloudWatch.
- Develop
and maintain scripts and programs for AWS management using languages such
as Python, Bash, and PowerShell.
- Collaborate
with the IT team to implement new technologies and improve existing
systems.
- Ensure
compliance with company policies and procedures related to IT and data
security.
Required Skills and Experience:
- 3 to 5
years of experience in IT support, handling technical issues related to
hardware, software, and applications.
- Proven
experience working in an AWS environment where servers are hosted.
- Strong
understanding and hands-on experience with AWS services, including:
- EC2
(Elastic Compute Cloud)
- S3
(Simple Storage Service)
- RDS
(Relational Database Service)
- KMS
(Key Management Service)
- CloudFormation
- CloudWatch
- Scripting
and programming for AWS (Python, Bash, PowerShell)
- AWS
Support services
- Excellent
troubleshooting and problem-solving skills.
- Experience
with IT helpdesk functions and user support.
- Strong
communication skills, both written and verbal.
- Ability
to work independently and as part of a team.
Preferred Qualifications:
- AWS
certifications (e.g., AWS Certified Solutions Architect, AWS Certified
SysOps Administrator).
- Experience
with network configuration and security.
- Familiarity
with ITIL (Information Technology Infrastructure Library) practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10317972
- Position Id: 25-03876
- Posted 30+ days ago
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