Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job OverviewPurchase Request (PR) & Purchase Order(PO) Management- Solicit and review supplier quotations in accordance with clients sourcing and procurement policy.
- Compare quotes across suppliers to ensure best value, and escalate for sourcing intervention where necessary.
- Create PRs as requested by stakeholders, and in accordance with standards of procedure.
- Ensure timely approvals & PO issuance.
- Track and monitor order delivery timelines and milestones post-PO issuance.
- Coordinate with suppliers and internal teams to ensure timely receipt of goods and services.
- Manage partial receipts and confirm final delivery through designated tools.
- Facilitate Goods Receipt through Advanced Shipment Notification (ASN) and Lease Exhibit processing.
- Actively facilitate the timely Goods Receipt (GR) entry in systems to ensure accurate invoice matching and payment.
- Log and escalate any delivery issues (e.g., damaged goods, discrepancies) for resolution.
- Facilitate the reduction of After-the-Fact PO issuance rate to less than 5% monthly.
- Ensure POs have sufficient funds as invoicing takes place and escalate to appropriate stakeholders as needed.
- Support adherence to contract terms, pricing, and service-level agreements during procurement execution.
- Validate received invoices against the contractual amount.
- Escalate inconsistencies between quotations, contracts, and invoices proactively and ensure effective resolution.
Procurement Helpdesk L1- Resolve internal and external inquiries regarding purchases, supplier onboarding, supplier invoicing issues, and payment escalations.
- Execute a proactive review of invoice submissions for accuracy against purchase orders and contracts, and facilitation of the On-Time-Payment rate to suppliers staying above 95% monthly.
- Timely resolution of invoice holds and supplier payment issues, triaging as required with stakeholders.
- Work closely with internal Uber and supplier teams to facilitate resolution of pending issues.
- Provide transactional and internal review support on the PR/PO process as requested by stakeholders.
- Act as a subject matter expert and liaison between Uber business stakeholders, Sourcing, Finance Operations, Accounting teams, and suppliers.
Reporting- Prepare reports and provide basic analysis of the data, including On-Time-Payment rate to Suppliers, After-the-Fact Purchase Orders, PO balances vs actual invoiced amounts, contracted vs invoiced amounts, and other reports as requested by Uber stakeholders.
- Provide timely ad hoc and recurring reports as per specifications. Frequency of reports to be determined mutually between Milestone and Uber.
Data Integrity validation- Maintain associated tracking, reporting, validate information consistency and evaluate discrepancies across various systems such as Coupa, Oracle, ServiceNow, and others as directed or per established procedure, for example: contract metadata maintenance and validation against associated information on Purchase Orders or in the established budgets.
Ad hoc Request SupportProvide additional ad hoc requested services similar to data entry transactional work, basic analysis and recommendations as needed, and as available time allows for.
CompensationEstimated Pay Range: 32.50/hr with benefits
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
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