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Role: Content Project Manager
Location: Ohio (Remote)
Duration: 10 Months
Pay Rate: $40/hr on W2
Description:
Seeking a Content Project Manager to oversee the development and maintenance of customer experience resources that help instructors, students, and internal teams succeed.
You'll join the Customer Experience Marketing team to transform complex content into clear, practical onboarding resources, training materials, and how-to guides all aligned to our Support At Every Step strategy. You ll also help manage Customer Experience survey feedback, ensuring insights are routed to the appropriate teams for timely follow-up.
What You'll Do
What You Bring
CBTS provides a complete spectrum of technology solutions ranging from infrastructure, applications, to consulting services. Our mission is to help businesses architect, deploy, and manage custom-built IT solutions that help them improve operational efficiencies, while reducing costs and risk.
To help achieve your business goals, CBTS has built a state-of-the-art platform of technology assets, engineering talent, and strategic partnerships to deliver world-class services. In addition to configuring and deploying cutting-edge technology solutions, we also use the same platform to fuse the right security, disaster recovery, and management portfolio around your environment. With CBTS, you are assured that your mission critical data is up and running at all times, protected, and compliant.
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Today
Job Description: Proven experience in technical writing or content management (edTech/SaaS a plus) Strong ownership of documentation processes Exceptional writing, editing, and project management skills Comfort with fast-paced, collaborative work Tools: Adobe Acrobat Pro, Microsoft Office, Asana, SharePoint Bonus: LMS platform experience
Easy Apply
Contract
$40 - $43
