Job Description Job Description ECS is seeking a NOC Analyst (Tier 2) - Journeyman to support the Army National Guard's mission-critical network operations and cybersecurity initiatives. The Army National Guard (ARNG) Enterprise Network Operations and Cybersecurity Support (ENOCS) program delivers comprehensive enterprise IT infrastructure, WAN, cybersecurity, and associated services to the ARNG and its mission partners. The program supports more than 120,000 users and 141,000 endpoints across approximately 2,800 sites spanning 54 states and territories, enabling Title 10 and Title 32 missions, domestic emergency response operations, mobilization readiness, and classified SIPRNet operations.
Please Note: This position is contingent upon contract award. Task 4 - Enterprise Operations Support - provides 24/7/365 network monitoring, control, and management from the RCC-ARNG Network Operations Center (NOC) over classified and unclassified networks, delivering DoDIN services including data, voice, and video across the ARNG's distributed enterprise infrastructure.
Responsibilities - Monitor and manage enterprise network infrastructure and DoDIN-connected services to ensure optimal performance.
- Analyze alerts and perform advanced troubleshooting to resolve connectivity and performance issues.
- Conduct root cause analysis and validate remediation actions to maintain network integrity.
- Escalate complex outages following established protocols and document incidents for audit and reporting purposes.
- Maintain situational awareness of network health and ensure compliance with operational standards.
- Validate incident triage, escalation decisions, and restoration activities to support service-level objectives.
- Coordinate with engineering, cybersecurity, and infrastructure teams to sustain network availability and mission continuity.
- Provide shift-level performance reporting to leadership and review ticket quality for completeness.
Required Skills Required Qualifications - Clearance: Secret Eligible required
- S. Citizenship required
- DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role 411-Technical Support Specialist at the Intermediate proficiency level
- Certifications (one or more required): CND, GFACT, GSEC, Security+
- Education: Bachelors in [Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering]
- Minimum of 8-10 years of progressive experience in supporting and supervising enterprise NOC operations within DoD or Federal environments.
- Proven experience in real-time monitoring of enterprise network infrastructure and DoDIN-connected services.
- Demonstrated ability to maintain continuous situational awareness of enterprise system health.
- Experience serving as on-shift escalation authority and coordinating resolution activities.
Desired Skills Desired Qualifications - Clearance: Active Secret preferred
- Master's degree in a related discipline is preferred.
- Experience with classified and unclassified network operations in a DoD environment.
- Familiarity with operational runbooks and service-level objectives in a military context.
- Strong communication skills for effective coordination with mission partners.
ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
Everforth ECS is the federal segment of
Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We value:
- Attracting and developing top talent and high-performing teams
- Fostering a culture that is engaging, accountable, and mission-driven
Never miss an opportunity! Create an alert based on the job you applied for.