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Omnissa Workspace ONE/Endpoint Support Engineer - Reston, VA/ Plano, TX

Atlanta, GA, US • Posted 2 days ago • Updated 2 days ago

Full Time

On-site

Sage IT Inc

Fitment

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Job Details

Skills

it support

Summary

Job Description

Experience supporting, using technology Omnissa Workspace ONE, Microsoft Intune
Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications
Monitor system performance, compliance and logging/monitoring
Collaborate with engineering teams to resolve incidents based on log data
Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
Strong troubleshooting methodology skills
Must be able to document incidents and problem resolutions carefully and accurately
Experience with change management concepts, tools and implementations preferred
Excellent documentation, writing skills
Experience with ServiceNow desired
This position will be onsite/hybrid to RTC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120222
Position Id: 2026-107904
Posted 2 days ago

Company Info

About Sage IT Inc

Sage IT is a IT services provider of innovative technology-driven solutions, services and resources. At SAGE, we believe that success results from delivering high quality service while being responsible, flexible, and innovative.

SAGE offers comprehensive application development, technology consulting, business processes re-engineering, professional staffing, implementation and support services for companies all over the world. SAGE also offers industry-specific solutions, strategic outsourcing, and integration services through a unique onsite, offsite, offshore delivery model that helps our customers achieve rapid implementation, world-class quality and reduced costs.

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