Help Desk Analyst

Help Desk Analyst 505 Hudson Street Hartford , Connecticut 06106-0000 06/01/2026 - 05/30/2027 Note: Onsite job The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticuts Federally-reimbursed SACWIS (Statewide Automated Child Welfare Information System). Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data cap

Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT drivers license Must be able to drive Must be able to lift 25lbs Title : Help Desk Analyst -65620 Location : Hartford, CT Duration : 6 + Months Job Type : C Description : SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote-control s

Job ID: 65620 Job Title: Help Desk Analyst Location: Onsite, 505 Hudson Street, Hartford, Connecticut 06106 Duration: 12 Months Client: State Of CT - DCF Job Description: The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for age

Help Desk Analyst Must be able to lift 25lbs Must possess CT drivers license A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: PC Hardware and software installationEnd user support - face to face and via telephoneExcellent customer service skillsIt s highly desirable that the candidate also have: Experience with computer system and user administration.Technical familiarity with Microsoft Active Directory.Experience with Windows 10,11Experience with