Salesforce Product Platform lead

Frisco, TX, US • Posted 5 days ago • Updated 16 minutes ago
Full Time
On-site
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Job Details

Skills

  • Project Delivery
  • Workflow
  • Training
  • Functional Requirements
  • Testing
  • Documentation
  • JIRA
  • Salesforce.com Administration
  • Product Management
  • Project Management
  • Software Development Methodology
  • Business Requirements Gathering
  • Stakeholder Management
  • Management
  • Collaboration
  • Emerging Technologies
  • Insurance
  • Professional Development
  • Innovation
  • HTC
  • Recruiting
  • Salesforce.com
  • Business Analysis

Summary

Job Title :Salesforce Techno-Functional Analyst

Overview / Summary

The team is seeking a techno-functional resource to support Salesforce platform enhancements through product management, business analysis, configuration, and project delivery. This role serves as a bridge between business stakeholders and technology partners, owning initiatives end-to-end from discovery through implementation. The resource should be highly self-directed and comfortable operating in ambiguity with limited day-to-day direction.

Key Responsibilities

  • Intake and validate business problems.
  • Conduct stakeholder discovery sessions.
  • Define requirements.
  • Create solution options.
  • Work with architecture and IT partners.
  • Perform Salesforce configuration directly.
  • Perform non-code Salesforce platform changes.
  • Manage workflows, layouts, and configurations.
  • Manage implementation activities.
  • Support testing and deployment.
  • Coordinate training and rollout activities.
  • Operate within established governance and architecture standards.
  • Create and maintain Business Requirements Documents (BRDs).
  • Create and maintain Functional Requirements Documents (FRDs).
  • Maintain configuration documentation.
  • Maintain testing documentation.
  • Document decision rationale and traceability.

Key Systems

  • Primary: Salesforce
  • Supporting: Jira, SDLC-related tooling and processes

Required Qualifications

  • Salesforce administration and configuration experience.
  • Product management experience.
  • Project management experience.
  • Business analysis experience.
  • SDLC experience.
  • Requirements documentation experience.
  • Stakeholder management experience.
  • Highly self-directed working style.
  • Ability to operate effectively in ambiguity.
  • Ability to work with limited day-to-day direction.
  • Strong professional maturity.
  • Ability to independently drive work to completion.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-SB1 #Hiring #Salesforce #SalesforceAdmin #BusinessAnalysis #TechnoFunctional

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122753
  • Position Id: 244498
  • Posted 5 days ago

Company Info

About HTC Global Services

HTC Global Services, established in 1990 and headquartered in Troy, Michigan, is a leading global information technology, and business process services company with operations across North America, Europe, Asia Pacific, Middle East, and India. We leverage our expertise in legacy and emerging digital technologies to deliver transformative outcomes for our enviable list of clients, which includes Fortune 1000 companies.

Our new vision Reimagining a better-shared world and mission Bringing human expertise to tech for delivering purposeful solutions that amplify value is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto Let s make digital change happen is our commitment to empower our clients to succeed in this digital world. While our values integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior. 

Mission:
Bring human expertise to tech in order to deliver purposeful solutions that amplify value.

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