Account Growth Manager – Healthcare Analytics & AI Consulting
Location : Boston, MA or Nashville, TN
On-site (4–5 days per week at client offices) Travel
Monthly travel across U.S. client locations as required
No immigration sponsorship available
Position Summary
We are seeking an experienced Account Growth Manager to drive strategic account growth within a major Healthcare client portfolio. This role requires a blend of client relationship management, AI/GenAI consulting, business development, and commercial leadership.
The ideal candidate will have extensive experience in Analytics Consulting Services, including BI, AI/ML, GenAI, Cloud Technologies, and Healthcare domain expertise. This individual will serve as a trusted advisor to Director and VP-level stakeholders while collaborating closely with globally distributed consulting and delivery teams.
Key Responsibilities
1. Client Relationship Management & Account Growth
Drive account expansion and revenue growth within assigned Healthcare accounts.
Build and maintain strong relationships with Director and VP-level stakeholders.
Develop strategic account plans aligned with client business objectives.
Analyze client operating models, value chains, and organizational changes to identify growth opportunities.
Track impact of previously delivered solutions and uncover new opportunities for business value creation.
Represent Fractal's complete portfolio of AI, Analytics, Engineering, and Design capabilities.
2. AI / GenAI Demand Generation & Solution Development
AI & GenAI Use Case Development
Identify opportunities for AI and GenAI adoption across client organizations.
Develop compelling business cases and value propositions.
Leverage insights from analytics dashboards, POCs, industry trends, and market research.
Proposal Development & Solutioning
Develop client proposals and solution strategies.
Collaborate with consulting, delivery, and capability teams to design AI-driven solutions.
Work closely with AI research and innovation teams to advance client transformation roadmaps.
Position services, accelerators, and products that align with client business objectives.
Commercial Structuring
Develop innovative commercial models including:
Outcome-based pricing
Subscription-based models
Value-based engagement structures
Collaborate with Finance and Capability Leaders on pricing strategy.
Influence procurement and executive stakeholders through business value discussions.
3. Internal Collaboration & Delivery Alignment
Partner with consulting and delivery teams across India and global locations.
Ensure successful execution of pilots, proofs of concept, and production deployments.
Drive conversion of pilot initiatives into long-term subscription-based engagements.
Facilitate effective communication between client stakeholders and delivery teams.
Required Qualifications
Experience
10–18 years of experience in:
Customer Success
Account Management
Pre-Sales
Consulting Services
Strong background in:
Business Intelligence (BI)
Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI
Cloud Technologies
Demonstrated success growing large enterprise accounts and managing strategic client relationships.
Healthcare Domain Expertise
Must possess strong knowledge of:
Healthcare business processes
Healthcare operating models
Value chain optimization
Industry trends and performance drivers
Healthcare analytics and transformation initiatives
Technical Expertise
Generative AI
Strong understanding of:
Large Language Models (LLMs)
Prompt Engineering
Fine-Tuning
Embeddings
Retrieval-Augmented Generation (RAG)
Agentic AI
Knowledge of:
Autonomous Agents
Workflow Orchestration
Multi-Agent Systems
AI-driven Process Automation
Cloud AI Platforms
Experience with:
Azure OpenAI
AWS Bedrock
Google Vertex AI
AI Frameworks
Exposure to:
LangChain
RAG Frameworks
AI Integration Platforms
API-based AI Solutions
Business Translation Skills
Ability to translate technical capabilities into business outcomes and executive-level value propositions.
Required Competencies
Executive-level communication skills
Strategic account management
Consultative selling
Stakeholder management
Proposal development
Business case creation
Relationship building
Cross-functional collaboration
Independent client-facing leadership
Work Environment
On-site presence required (4–5 days per week)
Ability to work independently at client locations
Collaboration with globally distributed teams across U.S., Europe, and India
Monthly travel within the United States
Compensation & Benefits
Competitive compensation package
Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k) Plan Eligibility
11 Paid Holidays
12 Weeks Parental Leave
Flexible PTO / Free Time Policy
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