SME Linux

Role: SME Linux 
Location: - Melbourne, FL , Frisco, TX or Morrisville, NC  
 
 Linux(L3) 
Responsibilities          

• Responsible to manage all Linux server hosted on On-prem and clouds. Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve Linux servers issues.

• Be responsible for working on critical issues and have ability to provide detail RCA.

• Be responsible to manage the cluster servers, server Patching and servers builds using the automate tools like BigFix

• Optimizing and monitoring the system performance.

               
 Skill Requirements     

• Proficiency in Linux operating system (RedHat 6/7.x / Suse 11/12.x CentOS)

• Should have hands on experience managing physical server IBM, HP series and VMware virtual servers.

• Should have good knowledge on AZURE/AWS/IBM on cloud technologies.

• Strong knowledge on cluster configuration and administration for Suse cluster, Redhat cluster & GPFS.

• Experience in managing NFS, FTP/SFTP, NTP DNS servers.

• Good to have experience on Redhat Satellite/ Suse Manager.

• Very good knowledge in Linux scripting to automate the daily operation required task.

• Linux Package Patching Management RPM and Zypper

• Good to have experience on patching via BigFix tool.

• Experience building and configuring Linux servers (Physical, virtual and cloud).

• Should have knowledge Conduct Fallback/Disaster recovery testing.

• Restoring corrupted file system, Troubleshooting the server related issues.

• Optimizing and monitoring the system performance with any provided tools or OS utilities like SAR, Top

• Be responsible for all the operations during the shift and address the escalations.

• Managing backup and monitoring related reports for the servers and work with respetive teams for any issues.

• Should be good in the ITIL process management like Incident, Request, Change and ServiceNow ticketing tool.

  
Soft Skills         

• Excellent communication and conversation skills (Verbal and Written)

• Good documentation skills

• Should have a great customer handling skills

• Able to handle unforeseen situations

• High level of acceptance

• Can drive HCL s value and its methodology