Immediate need for a talented Desktop Support Technician II . This is 03 months contract opportunity and is located in Charleroi, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-06867
Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
- Provide Deskside Support for hardware and software issues
- Perform hardware repair and troubleshooting of PC systems
- Support and troubleshoot software images
- Execute IMAC (Install, Move, Add, Change) tasks
- Maintain, analyze, troubleshoot, and repair computer systems and peripherals
- Document, maintain, upgrade, or replace hardware and software systems
- Support and maintain user accounts, including rights, security, and system groups
- Troubleshoot network connection issues and trace connections to network switches
- Provide hands & feet support for Server and Network teams (preferred)
- Support mobile data plans, mobile networks, and devices (preferred)
- Identify, analyze, and repair product failures
- Order and replace parts as needed
- Escalate unresolved issues to higher-level support
- Train employees on technical processes and systems
- Represent client in a professional and businesslike manner
- Respond to routine technical inquiries and customer requests
Key Requirements and Technology Experience:
- Key skills; ["Deskside Support", "PC Hardware Troubleshooting", "Desktop Support", "IMAC Tasks", "Customer Service", "Windows Support"]
- Ability to confidently and safely lift up to 50 lbs
- Ability to navigate between buildings and production floors to support users
- Customer Service
- Deskside Support
- Strong troubleshooting skills in PC hardware and software
- Experience tracking network connections to switches
- Minimum 3 years of relevant technical support experience
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
Never miss an opportunity! Create an alert based on the job you applied for.
