QA Lead

• Partner with tech leads to design test strategies that align with architectural patterns, release plans, and platform roadmaps.
• Define domainlevel test strategy that aligns with architecture, sprint cadence, and release planning.
• Create and maintain test plans that cover functional, integration, security, regression, and non-functional needs.
• Establish quality standards, metrics, test coverage expectations, and reporting for domain leadership and factory teams
• Ensure domain QA practice adheres to Center of Quality Excellence (CQE) policies and standards
• Support compliance with internal controls for regulated processes.

Agile Delivery Support

• Participate in backlog refinement to clarify acceptance criteria and identify test impacts.
• Provide test design guidance each sprint, including functional, integration, and nonfunctional tests.
• Oversee defect lifecycle and drive resolution with engineering partners.
• Track and communicate sprintlevel quality metrics and risks.

Test Automation and CI Integration

• Define test automation strategy, frameworks, and oversee automation development to improve repeatability and reduce cycle time.
• Partner with engineers to prioritize and maintain automated suites.
• Identify automation gaps that slow delivery or increase operational risk.

UAT and Release Readiness

• Build UAT plans aligned with release trains.
• Coordinate business testers, scenario coverage, and issue triage.
• Provide quality assessments and go or no-go recommendations for releases.

SaaS Quality Management

• Review SaaS vendor release notes, configuration changes, and impact areas.
• Validate updates in lower environments and coordinate with product owners and vendors.
• Monitor quality implications for integrations, data flows, and compliancesensitive functions.

Required Experience

7+ years in software quality roles, including 3+ years leading QA for enterprise applications.

Experience testing SaaS platforms, including configuration testing, vendor release validation, and integration testing with internal systems.

Experience testing APIs, eventdriven flows, ETL jobs, and SaaS integration patterns.

Strong communication and collaboration skills.

Ability to constructively challenge requirements, assumptions, and design decisions to reduce quality risk.

Experience with test automation frameworks, CI pipelines, and regression automation.

Skilled in UAT planning, coordination, and business stakeholder engagement.

Knowledge of risk, legal, compliance, and/or learning systems is a plus.