HCM Senior Operations Analyst

Senior HCM Operations Analyst

Contract (W2 Only) | Hybrid | Mendota Heights, MN

This is a W2 contract position only. No C2C or third-party vendors at this time.
Pay rate: Up to $57/hour (W2)
Work schedule: Hybrid (on-site and remote) in Mendota Heights, Minnesota

Role Overview

The Senior HCM Operations Analyst plays a critical role in translating workforce data into actionable insights that drive informed decision-making. This position blends deep analytical expertise with strong operational understanding, enabling the organization to identify trends, evaluate processes, and improve outcomes through data-driven strategies. The ideal candidate is a critical thinker who can connect business processes to data, uncover insights, and communicate findings that influence operational and strategic success.

Key Responsibilities

• Interpret and evaluate workforce and operational reports to support Human Capital teams and organizational leadership.


• Deliver recurring trend analysis and insights highlighting anomalies, risks, and opportunities using workforce data.


• Apply a continuous improvement mindset to optimize reporting, automate manual data processes, and enhance efficiency.


• Improve data accessibility and usability through modern business intelligence and visualization platforms.


• Champion a data-informed culture by guiding teams on how to effectively use analytics and reporting solutions.


• Serve as a point of contact for reporting-related questions, troubleshooting issues, and BI tool support.


• Assist with onboarding new business units or locations into enterprise systems by validating data accuracy and flow.


• Partner with stakeholders to define and refine processes that promote data accuracy, consistency, and reliability.


• Drive data governance and quality initiatives across multiple entities to create standardized, reliable reporting.


• Design and deliver executive- and board-level workforce reporting, including metrics related to headcount, retention, turnover, compensation, and benefits.


• Mentor and support team members by sharing knowledge, encouraging collaboration, and contributing to professional development.


• Lead cross-functional analytics and reporting projects from planning through execution, ensuring alignment with organizational priorities and timelines.


• Perform additional responsibilities as needed to support business objectives.

Education & Credentials

• High school diploma or equivalent required


• Bachelor's degree in Business, Analytics, or a related field strongly preferred

Experience & Technical Expertise

• Extensive knowledge across HCM domains, including Core HR, Absence Management, Benefits, Talent Acquisition, Talent Management, Compensation, and Payroll


• 8+ years of experience in analytics, reporting, or data-focused roles


• Advanced analytical and problem-solving skills with a strong attention to detail


• Experience with predictive analytics, AI, or large language model (LLM) applications preferred


• Familiarity with data warehousing concepts, ETL/ELT pipelines, and modern architecture patterns preferred

Communication & Collaboration

• Ability to translate complex technical findings into clear, actionable insights for diverse business audiences


• Strong written and verbal communication skills in English


• Comfortable engaging with stakeholders at all levels of the organization

Systems & Tools

• 5+ years of experience with BI and visualization tools such as Tableau, Power BI, or similar platforms


• Strong SQL proficiency (5+ years required)


• Experience with Salesforce strongly preferred


• Experience with Oracle HCM Fusion preferred


• Working knowledge of DAX, Python, or R preferred


• Exposure to Azure and Microsoft Fabric environments preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.