Title: Sitecore Developer / Administrator
Location: New York, NY (Onsite)
Employment Type: Contract-to-Hire (4 Months)
Interview: Technical phone screen followed with video and final onsite.
Position Overview
The program is a strategic, multi-year initiative focused on transforming the company's digital customer experience across web and mobile platforms. This initiative will modernize digital capabilities and introduce several new technology platforms including:
- Web Experience Management (WEM)
- Identity & Access Management
- Customer Preference Management
- Live Chat and Survey Platforms
- API-based integration with backend systems
- Cloud-enabled infrastructure
This role will play a key part in supporting and maintaining the high-availability Sitecore CMS environment, as well as assisting with development, monitoring, and operational support of related digital platforms.
Key Responsibilities
Sitecore Platform Administration
- Administer, monitor, and maintain the Sitecore CMS environment to ensure high availability and optimal performance.
- Work with infrastructure and monitoring teams to ensure the platform remains healthy and properly sized to meet business needs.
- Perform system upgrades, patches, and environment maintenance.
Development & Platform Support
- Develop and maintain code supporting the Web Experience Management platform.
- Build and maintain Sitecore forms and components.
- Provide technical guidance and support to team members regarding Sitecore development and administration.
Monitoring & Troubleshooting
- Monitor platform performance and troubleshoot system issues.
- Work with enterprise monitoring tools such as Splunk or Microsoft System Center Operations Manager.
- Identify root causes and resolve issues in production environments.
Environment Management & Automation
- Drive configuration management and automated build processes.
- Ensure controlled and successful migrations between development, test, and production environments.
- Support hybrid environments including both on-premise and cloud infrastructure.
Operational & Vendor Support
- Work with vendors to configure and install third-party products.
- Support and maintain vendor packages in production environments.
- Prepare application changes and develop contingency plans for production releases.
Disaster Recovery & Operational Readiness
- Participate in disaster recovery planning and testing.
- Support operational readiness and ensure systems transition smoothly into production support.
- Provide 24x7 on-call support when required.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in Information Technology
- Strong experience supporting commercial off-the-shelf (COTS) software platforms
- Experience with Sitecore CMS administration and support
- Proven ability to maintain and monitor mission-critical enterprise systems
- Strong analytical and problem-solving skills
- Ability to quickly learn new technologies and industry best practices
- Strong collaboration skills and ability to work effectively in a team environment
Preferred Qualifications
- Sitecore Certification
- Experience with .NET development
- Experience designing and supporting high-availability environments
- Experience in complex enterprise environments with hybrid infrastructure (on-premise and cloud)
- Experience integrating enterprise monitoring tools such as:
- Splunk
- Microsoft System Center Operations Manager
- Experience supporting Identity & Access Management systems and APIs
- At least 2 years of experience implementing technology to support business processes
Akshit Sisonia - Sr. Technical Recruiter
Email -
LinkedIn -
STELLENT IT A Nationally Recognized Minority Certified Enterprise
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