Project Manager

• Serve as the IT Project Manager for the Bureau of Community Health Systems (BCHS), leading the implementation of an EHR for 59 State Health Centers (SHCs) and clinical staff in BCHS, the Bureau of Immunizations (BOI), and the Bureau of Communicable Diseases (BCD).
• Lead, plan, execute, and monitor all project activities for EHR implementation including project planning and execution, and governance.
• Manage the implementation of a new EHR system, and transition from system implementation to program operations and maintenance.
• Manage technical initiatives with a complement of project team members throughout the various IT areas, technical complexity, and vendor involvement.
• Direct, administer, manage, and facilitate enhancement(s) and re-engineering of business process(es) for developmental projects.
• Responsible for the HHS DOH program implementation, driving the entire effort from start to finish.
• Ensure projects are completed on schedule, within defined budget, and that the final product meets business, technical, and quality requirements.
• Apply knowledge of the five (5) phases along with inputs/outputs identified by the Project Management Institute (PMI) to plan and accomplish goals.
• Consult with program areas and various IT teams to define requirements, analyze, and resolve problems, ensuring collaboration and agreement with recommended solutions.
• Manage, coordinate, and establish priorities for the complete life cycle of projects including planning, design, programming, testing, and implementation of business solutions.
• Develop estimates for enhancement, business process re-engineering, or development efforts in planning, analysis, design, construction, testing, and implementation.
• Work with team leads to adjust and revise project estimates and ensure client approval.
• Develop the detailed Project Management Plan and ensure its approval and sign-off with customer representatives and stakeholders.
• Accountable for delivery of all work tasks identified in the Project Management Plan and Project Schedule.
• Design project plans, identifying needs, major tasks, and milestones based on scope, resources, budget, and personnel.
• Ensure tasks provide value, support strategic direction, and meet service commitments.
• Manage and track project progress against the project schedule, monitoring milestones and phases, and taking corrective action as needed.
• Monitor and track the project budget and advise necessary stakeholders.
• Plan, organize, prioritize, and manage multiple work efforts across the project team.
• Notify team members of project timelines, milestones, phases, work requests, target dates, and approved executable work packages.
• Schedule and monitor status reviews, project management inspections, and software quality assurance work product and process reviews.
• Capture and report required project management metrics, analyzing and distributing reports on project metrics.
• Ensure all changes to scope follow processes outlined in the project Change Management Plan and are documented.
• Create, review, and obtain approval of the Communication Plan and Deliverables Matrix for effective stakeholder communication.
• Prepare status reports periodically for the project team, leads, Sponsor, and stakeholders, reporting status and recommendations to senior leadership as needed.
• Follow HHS DC IT PMO methodology to ensure consistency and provide input for continual improvement.
• Mentor less experienced project management staff.
• Work closely with HHS DC IT Application, Data Warehouse, Informatics, Solution Management, Networking, Security and Service Management teams, identifying tasks for the project schedule.
• Facilitate discussions between IT areas and vendors to ensure program area needs/requirements are achieved.
• Anticipate issues and proactively address them; identify, track, and manage project risk and issues using a RAID+ Log, developing and tracking risk mitigation strategies to closure.
• Build and maintain relationships with key stakeholders and customer representatives.
• Serve as the primary point of contact for all project-related issues and their resolution.
• Communicate effectively with customers, software/hardware suppliers, and team members regarding project objectives.
• Accountable for the final project management evaluation review with stakeholders.
• Provide weekly project updates following HHS DC Daptiv guidelines.
• Coordinate system testing with appropriate staff resources.
• Deliver presentations as necessary.
• Ensure project compliance with HHS DC standards and procedures.
• Develop and facilitate the achievement of project service commitments.
• Balance workload with project members? capacity.
• Plan, coordinate, and conduct training and orientation sessions.
• Accountable for peer reviews.
• Coordinate and present proposals.
• Plan project specific training and orientation needs.
• Set up a project SharePoint site and utilize Microsoft Teams for key documentation following HHS DC PMO guidelines.

Qualifications:

• Must currently reside in Pennsylvania.
• A 'senior' level resource with specialized knowledge and experience in EHRs, health informatics, and health IT.
• Proven experience leading large-scale projects to successful implementation and experience with planning around organizational change management (OCM).
• Experience with the implementation of an Electronic Health Record (EHR) system where the customer was employing a paper-based charting system.
• Possess Project Management Institute (PMI) Project Management Professional (PMP) certification for a minimum of 5 years.
• Seven (7) to nine (9) years of relevant Project Management experience.
• Experience with organizational change management (OCM) with independent customers (preferred).
• Familiarity and experience with programs and issues related to public health (nice to have).

Professional Skills :