Apply Now

Help Desk Field Technician

Edison, NJ, US • Posted 1 day ago • Updated 6 hours ago

Full Time

On-site

USD $40.00 - 50.00 per hour

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Computer Hardware
Network
IT Infrastructure
Banking Software
Remote Access
Issue Tracking
Printers
Cabling
Regulatory Compliance
Antivirus
Password Management
Multi-factor Authentication
Technical Support
Help Desk
Field Service
Microsoft Windows
Active Directory
Microsoft Office
Remote Support
Computer Networking
TCP/IP
Switches
Routers
Wireless Communication
Virtual Private Network
Documentation
Financial Software
Finance
Customer Service
Communication
A+
Network+
Security+
Microsoft Certified Professional

Computer Hardware
Network
IT Infrastructure
Banking Software
Remote Access
Issue Tracking
Printers
Cabling
Regulatory Compliance
Antivirus
Password Management
Multi-factor Authentication
Technical Support
Help Desk
Field Service
Microsoft Windows
Active Directory
Microsoft Office
Remote Support
Computer Networking
TCP/IP
Switches
Routers
Wireless Communication
Virtual Private Network
Documentation
Financial Software
Finance
Customer Service
Communication
A+
Network+
Security+
Microsoft Certified Professional

Summary

Overview

Job Title: Help Desk Field Technician
Location: Edison, NJ

Job Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP

Pay Rate: $40-50/hr 1099 / C2C

Contract Length: 12+ Months

Job Summary:

We are seeking a Help Desk / Field Technician to provide onsite and remote IT support for our Credit Union branches and office locations. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, assisting employees with technical problems, and maintaining IT infrastructure. This role requires travel to branch locations for onsite support and installations.

Responsibilities

Key Responsibilities:

Help Desk Support:

Provide Level 1 and Level 2 support for Credit Union employees via phone, email, and ticketing system.
Troubleshoot and resolve issues related to Windows-based systems, printers, peripherals, and banking software.
Assist users with Microsoft Office, email, VPN, and remote access.
Document and track issues in the IT ticketing system and escalate complex problems as needed.

Field Support & Installations:

Travel to branch locations for onsite troubleshooting, repairs, and IT setup.
Install and configure workstations, printers, networking equipment, and peripherals.
Perform basic network troubleshooting (e.g., checking connectivity, patching cables, resetting routers/switches).
Assist with new branch openings, IT relocations, and equipment upgrades.

Security & Compliance:

Ensure all IT systems comply with financial, security policies and industry regulations.
Assist in deploying security patches, antivirus, and updates to endpoints.
Enforce best practices for password management, multi-factor authentication (MFA), and secure access.

Qualifications

Qualifications & Skills:

8+ years of experience in IT support, help desk, or field service roles.
Strong troubleshooting skills with Windows OS, Active Directory, Office 365, and remote desktop support.
Basic knowledge of networking (TCP/IP, switches, routers, Wi-Fi, VPNs).
Experience with ticketing systems and IT documentation.
Familiarity with financial software, financial applications, or security policies is a plus.
Ability to work independently, prioritize tasks, and travel between locations as needed.
Strong customer service skills with excellent verbal and written communication.
A+ Certification or equivalent experience required; Network+, Security+, or MCP preferred.

Work Environment & Travel:

Onsite and fieldwork in branches
Must have a valid driver's license and reliable transportation.
Ability to lift and carry IT equipment (up to 50 lbs).

Pay Range

USD $40.00 - USD $50.00 /Hr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183462
Position Id: 1220a86565ad360f8d409df607732a1f
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Help Desk Field Technician

Edison, New Jersey

•

Today

Overview Job Title: Help Desk Field Technician Location: Edison, NJ Job Type: Independent Contract (Contractor / Non-Employee) Start Date: ASAP Pay Rate: $40-50/hr 1099 / C2C Contract Length: 12+ Months Job Summary: We are seeking a Help Desk / Field Technician to provide onsite and remote IT support for our Credit Union branches and office locations. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, assisting employees with technical problems

Full-time

USD 40.00 - 50.00 per hour

Help Desk / Field Technician

Jersey City, New Jersey

•

5d ago

Job Title: Help Desk / Field Technician Location: New Jersey Duration- Long term Job Summary: We are seeking a Help Desk / Field Technician to provide onsite and remote IT support for our Credit Union branches and office locations. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, assisting employees with technical problems, and maintaining IT infrastructure. This role requires travel to branch locations for onsite support and installations. Key

Easy Apply

Contract

Depends on Experience

Help Desk / Field Technician

Jersey City, New Jersey

•

5d ago

Job Summary: We are seeking a Help Desk / Field Technician to provide onsite and remote IT support for our Credit Union branches and office locations. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, assisting employees with technical problems, and maintaining IT infrastructure. This role requires travel to branch locations for onsite support and installations. Key Responsibilities: Help Desk Support: Provide Level 1 and Level 2 support for Cred

Easy Apply

Contract, Third Party

42 - 46

Help Desk Analyst

Edison, New Jersey

•

Today

job summary: We are seeking a candidate for a Helpdesk Analyst role who has excellent communication skills (oral and written). Proficient in using helpdesk software. Proficient with resolving end-user-facing incidents and requests. 3+ years experience as a Helpdesk Analyst. Resides locally to Woodbridge, New Jersey. Required Skills - Helpdesk , ServiceNow, Office365, Active Directory, Windows 10 Job Duties - Resolve incidents and requests related to users' workstation system (both hardware an

Contract

USD33 - USD38

Search all similar jobs

More jobs at Cayuse Holdings in Edison, NJ