Jira Administrator

Remote • Posted 1 hour ago • Updated 1 hour ago
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Remote
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Summary

Role Summary
This position is responsible for managing and maintaining the Atlassian ecosystem, including Jira, Jira Service Management, and Confluence. The role requires a seasoned Atlassian Administrator who will oversee platform configurations, drive process enhancements, and support enterprise-wide adoption. The individual will collaborate with various business and technical stakeholders to ensure a scalable, efficient, and centralized collaboration environment.

Responsibilities

  • Administer, configure, and optimize Jira, Jira Service Management, and Confluence platforms.
  • Design, develop, and maintain workflows, projects, queues, forms, permissions, automations, dashboards, and reports.
  • Support service management processes, project tracking, change management, and knowledge management initiatives.
  • Collaborate with business and technical teams to gather requirements and implement scalable platform solutions.
  • Build and maintain integrations through APIs, webhooks, and third-party tools.
  • Develop governance standards, best practices, and strategies to promote platform adoption and consistency.
  • Create comprehensive documentation and provide end-user support and training.
  • Drive process improvements to enhance platform efficiency and user experience.
  • Monitor platform performance and troubleshoot issues to ensure continuous operation.
  • Stay current with Atlassian product updates and industry best practices to recommend enhancements.

Qualifications

  • 3+ years of direct experience in Jira, Jira Service Management, and Confluence administration.
  • Deep technical knowledge of Atlassian tools and configuration options.
  • Strong analytical and problem-solving skills with the ability to work independently.
  • Proven experience configuring workflows, automation rules, permission schemes, and service management processes.
  • Ability to translate complex business requirements into effective platform solutions.
  • Experience with Atlassian integrations, APIs, webhooks, and cross-platform connectivity.
  • Background in engineering, systems administration, or other highly technical disciplines preferred.
  • Experience supporting enterprise-wide platform adoption and governance initiatives.
  • Atlassian certifications are a plus.
  • Eligible to work in the specified location, with the position being fully remote.

Publishing Pay Range: $50.00 - $55.00 hourly

This position is a fully remote role and can be performed from an approved location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113151
  • Posted 1 hour ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Harrison Pew

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