Oracle Configuration Engineer- Session Border Controller

Job Title: Oracle Client Config Engineer Project Location: Charlotte, NC Duration: 3 months+/Long Term
Job Description:
We are seeking an Oracle Session Border Controller (Client) Configuration Engineer to design, configure, and support secure, scalable voice and real-time communication solutions. This role focuses on implementing and maintaining Oracle Communications Client platforms to enable reliable SIP-based voice services, ensure network security, and support enterprise and service provider environments. The ideal candidate has deep experience with Oracle/Acme Packet Client configuration, strong knowledge of SIP and VoIP protocols, and hands-on expertise in securing, troubleshooting, and optimizing real-time communications infrastructure..
Key Responsibilities

• Design, configure, and deploy Oracle Communications Session Border
• Controller (Client) solutions for enterprise and service provider environments
• Configure and manage SIP interfaces, realms, session agents, routing policies, and translation rules to support voice and unified communications services
• Implement Client security features including access control lists (ACLs), topology hiding, DoS protection, encryption, and NAT traversal

• Support SIP trunk integrations with carriers, cloud communication platforms, and enterprise voice systems (e.g., Cisco, Avaya, Genesys)
• Troubleshoot SIP signaling, RTP media flows, codec negotiation, and call routing issues in large-scale VoIP environments
• Perform configuration changes, upgrades, and lifecycle management for Oracle Client hardware and virtual (NFV) deployments
• Participate in operational support activities, including incident response, root cause analysis, and service restoration
• Develop and maintain configuration documentation, change records, and implementation guides across the service lifecycle
• Collaborate with network, security, and voice engineering teams to ensure high availability, performance, and regulatory compliance

Requirements and Skills

• 3 5+ years of hands-on experience configuring and supporting Oracle/Acme Packet Session Border Controllers in production environments
• Strong expertise in SIP signaling, call flows, and real-time communication protocols including RTP, UDP/TCP, TLS, and SRTP
• Solid understanding of VoIP architectures, SIP trunking, and interconnection with carriers and enterprise voice platforms
• Experience implementing Client security features such as DoS protection, access control, topology hiding, and encryption
• Familiarity with Oracle Client configuration tools including ACLI, Element
• Manager, and XML/ACP-based configuration methods
• Strong troubleshooting skills for signaling and media-related issues in high availability environments
• Working knowledge of IP networking fundamentals (routing, VLANs, firewalls, NAT) in VoIP deployments
• Excellent analytical, documentation, and communication skills

Nice to Have

• Oracle Communications Session Border Controller certification (Implementation or Professional level)
• Experience with high-availability (HA) and geo-redundant Client deployments
• Exposure to cloud-based or NFV Client deployments
• Experience working in managed services, NOC, or carrier-grade environments
• Familiarity with complementary voice platforms such as Cisco CUCM, BroadSoft, or Ribbon Clients
• Strong interest in voice security, real-time communications reliability, and large scale network operations

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others.

Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics.