We are actively seeking a
Lead ServiceNow Engineer with expertise in Workplace Service Delivery to join our core implementation team. In this role, you will have the unique opportunity to lead the global deployment of ServiceNow and play a pivotal role in shaping our organization's technological future. This position is ideal for strategic thinkers who are ready to take on challenges and drive significant transformations across multiple disciplines.
This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, well-equipped offices in Tbilisi and Batumi or a coworking space in Kutaisi.
Responsibilities
- Lead the global deployment of ServiceNow throughout our organization
- Manage a variety of modules including ITSM, ITOM, WSD, and HRSD
- Develop ServiceNow integrations with major enterprise platforms, including OKTA SSO, Salesforce, and SAP
- Maintain platform consistency and oversee updates and patches
- Collaborate effectively with internal teams, clients and other vendors to deliver holistic ServiceNow solutions
Requirements
- Solid experience in implementing ServiceNow WSD Module, with a minimum of six months of experience
- Comprehensive understanding of ServiceNow implementation across various modules, such as ITSM, ITOM, WSD and HRSD
- Competency in ITIL frameworks and best practices for ServiceNow
- Proficiency in English at B2 level or higher
- Proven skills in engaging and presenting to stakeholders across both business and engineering teams
- Ability to work independently and manage tasks effectively
Nice to have
- SNOW Certifications (admin, developer, implementer)
We offer/Benefits
We connect like-minded people- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth- Leadership development, career advising, soft skills and well-being programs
- Certifications, including Google Cloud Platform, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
We cover it all- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Five trust days per year (sick leave without a medical certificate)
- Benefits package (sports activities, a variety of stores and services)
EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.
Why Choose Us
2024 Best Place to Work 2024 2024 Sitecore's Partner Experience Awards
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