Remote || US Telecom Technical Support Professional -AMS (Telecom Technical Support Engineer) and Blue Planet Inventory
Techridge, Inc.
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Job Details
Skills
- AMS
- Blue inventory
Summary
Hi
Job Title: US Technical Support Professional – AMS (Telecom Technical Support Engineer)
Location: NYC, NY (Remote Allowed)
Contract Position
Job Description:
We are seeking a Technical Support Professional with strong Telecom domain expertise and hands-on experience with Blue Planet Inventory. The candidate will be responsible for supporting AMS activities, troubleshooting issues, and collaborating with cross-functional teams to ensure smooth operations and service delivery.
Key Responsibilities:
• Provide technical support for telecom applications and inventory systems
• Work extensively on Blue Planet Inventory platform support and issue resolution
• Troubleshoot application, integration, and operational issues
• Coordinate with internal teams and end users for incident management and resolution
• Support AMS activities including monitoring, maintenance, and enhancements
• Document issues, resolutions, and operational procedures
Required Skills:
• Strong Telecom/Telco domain experience
• Hands-on experience with Blue Planet Inventory
• Excellent troubleshooting and support skills
• Strong communication and coordination abilities
Nice to Have Skills:
• ServiceNow experience
• AMS support background
Thanks and regards
Sonali Silswal
Email: Sonali.silswal
Contact :
Address: 2591 Dallas Pkwy, Ste 300, Frisco, TX 75034
Website:
- Dice Id: 10125172
- Position Id: 8975489
- Posted 2 hours ago
Company Info
About Techridge, Inc.
-High Quality
-Cost Effectiveness
-Total Convenience
-Continuous Training
-Emphasis on Security
-Industry recognized SDLC
-Intelligent Communication
Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.
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