Lead System Support Representative

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

Torch Technologies is seeking a Lead System Support Representative at Eglin AFB, FL to support the 28th Test and Evaluation Squadron.

As a Lead System Support Representative your duties may include, but are not limited to:

• Conducts Operational Tests (OT) on various government aircrew flight planning tools. Operational Testing team members build mission planning suites and then test the associated mission planning software for suitability and effectiveness in the conduct of government aircraft operations.
• Contributes to the completion of milestones associated with these specific projects with a look toward flight operations of these platforms. The selected candidate will collaborate with the USAF Mission Planning Test enterprise team.
• Perform systems administration and technical management of Windows workstations and servers to include configuration, maintenance, and troubleshooting of systems used solely for testing activities by the mission planning division.
• Maintain the computer lab, storage safes, software, and diagram drawings in accordance with government regulations and direction from management personnel.
• Maintain documentation of Mission Planning Equipment Inventory, End of Life cycle, Forms , DLP list waivers and Tempest Diagram
• Perform LAN maintenance and troubleshooting within the mission planning test laboratories as required for operational testing activities. The test time complexity runs from system administrator setup to detailed discrepancy analysis. 80% require detailed software validation/analysis and 20% of the work effort requires complex technical document preparation.

Required Qualifications:

• U.S. Citizenship
• Bachelor's degree with a minimum of 5 years of OT Mission Planning experience.
• Meet the requirements for and maintain an IAT or IAM Level II certification by possessing at least one of the following:
  
  • CEH
  • CFR
  • Cloud+
  • GSEC
  • PenTest+
  • Security+
  • SSCP
• Must have and maintain a Top Secret/SCI Eligibility Security Clearance.

Preferred Qualifications:

• Familiarity and experience installing/working with Joint Mission Planning System (JMPS) and/or Portable Flight Planning System (PFPS) software.

Schedule: (M-F; 8-5)

Work Location: Onsite at Eglin AFB, FL

Travel: Yes, 10 -25%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: Yes

#LI-EW1

Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to Thank you for your interest in Torch Technologies.