ForgeRock Architect / Engineer

ForgeRock Architect / Engineer

Essential Functions:

• Lead business requirements gathering and IAM solution design.
• Develop IAM architecture, physical design, and technology strategy.
• Own and evolve the IAM roadmap in alignment with organizational goals.
• Triage and resolve P3/P4 tickets related to ForgeRock IAM components.
• Conduct daily application health checks and sanity testing.
• Support integration and troubleshooting of Social Identity Providers (IDPs).
• Participate in incident management and root cause analysis.
• Attend command center calls and provide real-time issue updates.
• Collaborate with internal teams (e.g., BEC, CEC, AlwaysON) for issue resolution.
• Maintain and update technical documentation and knowledge base articles.
• Generate operational and performance reports as needed.
• Ensure smooth transition of project deliverables to support and operations teams.
  
  

  Required Education and Experience:

  • Bachelor s degree in information technology, Computer Science, Business or related field
  • Minimum of 10 years with IAM, inclusive of a minimum of 2 years of experience leading technical initiatives/teams.
  • Solid experience with ForgeRock Access Management, Directory Services, Identity Management, and Identity Gateway

  Knowledge & Skills:

  • Hands-on experience with ForgeRock Identity Platform (AM, IDM, DS, IG).
  • Strong understanding of IAM concepts, protocols (SAML, OAuth2, OIDC), and directory services (LDAP).
  • Experience with incident and ticket management tools (e.g., ServiceNow, Jira).
  • Familiarity with monitoring tools and log analysis.
  • Knowledgeable in basic scripting (e.g., Shell, Python)
  • Skilled in maintaining documentation
  • Skilled in coordinating configuration and code changes with the IDP engineering teams and other applications teams
  • Knowledge in supporting deployment to stage and production