Commercial Operations Senior Associate

{"description": " THE POSITION Our roster has an opening with your name on it

FanDuel is seeking a Commercial Operations Senior Associate to work on our New Venture, Prediction Markets. This is a brilliant opportunity to join a team in formation looking to make a big impact in the Prediction Market space. The role will focus on supporting operational excellence across all areas, working with a wide variety of teams to help deliver a brilliant customer experience.

The Senior Associate will work closely with the Commercial Director and Commercial Manager to support the execution of our operational plans and strategy. You will help coordinate relationships with our B2B partner and contribute to change initiatives.

A successful candidate is detail-oriented, proactive, and customer-focused, with an ability to identify operational improvements and support the team in delivering our plans. Strong analytical skills and the ability to work with data to inform decisions are essential.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Operational Support: Be a key stakeholder in the delivery of the operational plan across FanDuel Predicts, working with central business teams and the B2B partner to deliver operational excellence.
• Stakeholder Collaboration: Collaborate with key stakeholders across FanDuel verticals to support understanding and successful execution of our operational plans
• Customer Insights: Develop knowledge of customer behaviors and how to influence customer experience outcomes. Support analysis of customer trends to identify opportunities for improvement
• Experimentation & Testing: Support the experimentation roadmap across the product experience, working with marketing and product teams to test and learn
• Performance Tracking: Work with the commercial team to track business performance against key metrics. Help identify trends and support reporting to stakeholders
• Business Case Development: Contribute ideas for potential new opportunities that could drive growth and support business case development with data-driven insights
• Customer Experience: Act as a point of contact for customer experience improvements and operational feedback
• Data Querying: Be able to quickly fetch data requests and queries to support the operational day to day running of the business
• Day-to-Day Execution: Support day-to-day operational tasks and cross-functional coordination to ensure seamless execution. Proactively identify opportunities to streamline processes and improve efficiency
• Competitive Awareness: Stay informed of the competitive landscape and industry developments to support strategic decision-making

THE STATS
What we're looking for in our next teammate

• Minimum 3 years' experience in analytical, commercial, or operations-focused roles, ideally across online/tech sectors
• Hands-on experience collaborating across multiple teams and supporting cross-functional initiatives
• Strategic thinking ability with a knack for identifying opportunities and solving problems proactively
• Comfortable in the unknown - this is a new business venture for FanDuel and we will be working as a start-up across the team
• Bachelor's Degree in a numerate or business-related major (Math, Stats, Economics, Business, etc.) or relevant experience in data analysis and/or business operations
• Critical thinking skills allied with strong problem-solving ability and attention to detail
• Ability to work independently in a fast-paced, highly ambiguous environment with competing priorities
• Strong collaboration skills - ability to work effectively with teams and stakeholders across the organization to get things done
• Proficiency in Excel and some experience using data querying tools such as Tableau/ data visualization. SQL, Python, or R a plus
• Effective communication skills, with ability to present insights clearly and influence cross-functional stakeholders
• Willingness to be curious, dig in, ask questions, and challenge the status quo to drive continuous improvement
• Ability to work more autonomously day-to-day, managing your own priorities while staying aligned with team goals
• Ability to turn data into actionable insights and support operational or commercial decision-making
• Interest in Prediction Markets sector preferred; ability to quickly develop a deep understanding of the industry and company will be critical to success

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards . *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, \"We are One Team!\". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email

The applicable salary range for this position is $86,000 - $108,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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