OverviewThis position provides support for the strategic analysis, planning, and implementation of business process enhancements and improvements required to drive scale and meet Bank objectives. Works directly with leadership, team leaders, internal business partners and stakeholders to project manage, implement business processes and initiatives along with resource and financial management that will enable the business unit to increase and enhance production, while satisfying financial, regulatory, and compliance reporting requirements.
Responsibilities- Business Strategy - Supports current plans, processes, and requirements that identify factors negatively affecting the business unit. Aids in the delivery of strategies and solutions that address identified issues, coordinating business efforts to achieve success. Provides support in creating internal communications for the business.
- Project Management - Supports and Leads projects, serving as a resource to the business unit or organization. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Aids in the communication of performance results and expected behaviors.
- Monitoring - review application vulnerability reports generated by the enterprise vulnerability monitoring tool (Qualys) for applications managed within the Enterprise Payment Technology organization
- Remediation - lead the research of all vulnerabilities assigned to Enterprise Payment Platform application teams and partner with application owners/developers to complete remediation
- Documentation - ensure accurate documentation is captured and maintained for all vulnerabilities researched and remediate. Where possible, share/partner with other technology teams to improve the efficiency of vulnerability remediation
- Reporting - Produce advanced analytics and reporting based on research, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
QualificationsBachelor's Degree and 4 years of experience in Project Planning, and Financial Services industry OR High School Diploma or GED and 8 years of experience in Project Planning, and Financial Services industry
- Information Security, various applications (Java and .Net), Servers (Windows and Linux), Databases (Microsoft SQL Server)
- Advanced Excel experience, including formulas, pivots, and charts
- Basic to advanced skills with other Windows tools
Preferred Skills - The ideal candidate will also have experience with the following tools:
- Brinqa Vulnerability Management tool
- PowerBI Reporting Tool
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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