Remote role - ServiceNow Technical Consultant (East coast candidates only)

Role: ServiceNow Technical Consultant

Duration: 6 + Months contract (with possible extension)

Location: Remote role (seeking only EST candidates)

A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.

Complete Description:

Responsibilities include:

• Leading client workshops
• Mapping business requirements to technical configurations
• Developing custom applications using JavaScript
• Integrating with external systems

Key Responsibilities:

**Solution Design & Configuration**

• Lead technical workshops to gather requirements
• Design solutions
• Configure the platform (workflows, UI policies, business rules, script includes)

**Development & Integration**

* Hands-on development using:

• JavaScript
• HTML
• CSS
• API integrations (REST, SOAP, Integration Hub)

**Best Practices Advisor**

• Guide clients toward standard platform capabilities
• Focus on configuration over customization

**Documentation & Testing**

• Create technical design documents
• Develop test scripts and user stories
• Perform unit testing and code reviews

**System Troubleshooting**

• Serve as escalation point for complex technical issues
• Implement performance improvement solutions