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Systems Operations Analyst

Franklin, TN, US • Posted 22 hours ago • Updated 9 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

System Administration
System Security
Regulatory Compliance
Information Technology
Cerner
Health Care
Attention To Detail
Analytical Skill
Communication
Technical Writing
Organizational Skills
Management

Summary

Job Description

Job Summary

The Systems Operations Analyst is responsible for performing and coordinating application and infrastructure support project tasks, meetings, and activities. Their duties include resolving incident and request tickets within their respective disciplines. The analyst is also expected to maintain strong, positive working relationships both within the Technology department and across other areas of the organization.

Essential Functions

Prioritizes and works incident and request tickets for their specific discipline.
Works within an on-call rotation.
Collaborates with cross-functional teams.
Promotes system security and patient confidentiality and helps ensure compliance.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

H.S. Diploma or GED required
Bachelor's Degree Information Technology or related field preferred
1-2 years related experience required
Healthcare experience preferred
Experience with Cerner and healthcare system deployments preferred

Knowledge, Skills and Abilities

Strong attention to detail, analytical skills, and concern for data accuracy.
Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
Excellent organizational skills
Ability to manage competing tasks and prioritize work

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204494
Position Id: 2b2333686f374d1507cb85538b7f1282
Posted 22 hours ago

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