Loss Prevention Coordinator - Onsite

Title:                  Loss Prevention Coordinator - Onsite

Mandatory skills:

retail Asset Prevention, Retail Loss Prevention,
customer service,
computer tools, Word, Excel, Outlook,
Access Control System, CCTV System,
facility audits, retail stores, exterior patrols, investigations,
law enforcement, Brand Asset Protection, AP Command Center operations,
LiveSafe dashboard, case reports

Description:

GENERAL FUNCTION:
The Asset Protection (AP) Coordinator monitors the Access Control System, CCTV System, and investigates internal/external theft concerns within an assigned facility. The AP Coordinator is also responsible for completing facility audits, responding to critical incidents involving retail stores, additional assignments, and other projects as designated by their supervisor.

MAJOR DUTIES & RESPONSIBILITIES:
Identifies incidents of theft and fraud (internal/external).
Performs facility audits for safety and insurance purposes.
Monitors and reviews the CCTV system.
Analyzes collected data (e.g., metrics, exterior patrols, access control).
Conducts training classes (e.g., orientations).
Drives a “shrink elimination” culture in the facility.
Prepares accurate and detailed case reports.
Documents investigations, recoveries, and losses.
Preserves evidence.
Interacts with law enforcement and Brand Asset Protection.
Testifies in criminal and civil court actions.
Reports hazardous or unsafe conditions to the Manager on Duty (MOD).
Carries out responsibilities in a manner that minimizes risk of injury.
Provides support to AP Command Center operations.
Monitors the LiveSafe dashboard.
Responds to medical and weather related emergencies.

BASIC (REQUIRED) QUALIFICATIONS:
High school diploma or equivalent.
2+ years retail Asset Prevention/Retail Loss Prevention experience.
Strong oral and written communication skills.
Good time management and prioritization skills.
Ability to detect and evaluate unusual behavior and circumstances.
Excellent customer service skills.
Ability to interact with all levels of management and civil authorities.
Knowledge of basic computer tools such as Word, Excel, and Outlook.
Open availability; able to work nights and weekends.

Notes:

100% onsite

Hours: 1st Role - 7:00 - 3:30 PM that will include Saturday and Sunday - the week days can be flexible

2Nd Role: 3:00 PM - 11:30 PM that will include Saturday and Sunday the week days can be flexible.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Sekhar Radhakrishnan

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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