Role: Business Analyst (Payments / Fiserv SME)
Location: Remote
Note: Need Business Analyst who is already a Fiserv expert — not someone with general payments knowledge.
A Payments Business Analyst + Fiserv SME + Data Translator
Example:
The client likely has raw Fiserv payment data (files, feeds, transaction logs), but:
- It’s complex, coded, and not business-friendly
- Different teams interpret it differently
- They need to convert it into standardized, usable, analytics-ready data
Your role is to act as the “decoder” between Fiserv raw data and business understanding
Role Summary
The Business Analyst (Payments / Fiserv SME) is responsible for providing deep subject matter
expertise in Fiserv payment processor data, including detailed understanding of Fiserv data fields,
coded values, transaction flows, business rules, and mapping logic. This role serves as the primary
functional lead for interpreting processor data and translating it into clear business rules,
mappings, KPI definitions, and implementation-ready functional specifications.
This individual is expected to play a critical role in bridging the gap between raw Fiserv source
data and the target canonical / semantic design, working closely with the Data Architect, Solution
Lead, and client stakeholders to ensure that processor-specific logic is accurately understood,
documented, and translated for downstream implementation.
Deep hands-on knowledge of Fiserv processor data structures and field-level usage is a core
requirement for this role.
Key Responsibilities
• Serve as the primary SME for Fiserv payment processor data, including field-level
interpretation and business meaning
• Provide deep expertise in Fiserv data elements, transaction attributes, coded values, status
fields, event types, and processor-specific logic
• Analyze and document source-to-business mappings for Fiserv data fields
• Interpret and explain processor-specific transaction lifecycle behavior, including statuses,
approvals, declines, reversals, adjustments, settlement-related indicators, and other
payment events as applicable
• Lead definition and documentation of business rules, code translations, and field usage
guidance
• Partner with the Data Architect to translate detailed Fiserv field logic into canonical
structures, semantic models, and implementation-ready mappings
• Support identification and rationalization of overlapping, ambiguous, or inconsistently used
Fiserv source fields
• Define and document KPI logic based on Fiserv data, including inclusion/exclusion rules,
filters, assumptions, and edge cases
• Facilitate working sessions with business stakeholders and technical teams to clarify field
meaning, data usage, and reporting intent
• Support issue triage during design, client implementation, validation, and UAT by clarifying
whether issues are related to source interpretation, business logic, or implementation
• Maintain traceability across requirements, Fiserv source fields, mapping rules,
transformations, and KPI outputs
• Contribute to documentation, design reviews, knowledge transfer, and implementation
guidance for client-led execution
Required Experience
• 15+ years of business analysis or data analysis experience in payments, with direct hands-on experience working with Fiserv processor data
• Deep knowledge of Fiserv payment processor data fields, file structures, coded values, and transaction-level attributes
• Strong understanding of how Fiserv source data is used to support business reporting, operational analysis, KPI definition, and downstream analytics
• Experience documenting field-level mappings, business rules, code translations, and
functional logic for payment data environments
• Experience interpreting processor-specific payment events and statuses and translating them into usable business definitions
• Experience working with business stakeholders, architects, and technical teams to resolve ambiguity in source data and reporting logic
• Strong experience with requirements gathering, workshop facilitation, and functional
documentation
• Ability to analyze detailed source structures and clearly explain field usage, dependencies, and exceptions
Preferred Experience
• Experience with Fiserv merchant, acquiring, card, settlement, authorization, or transaction reporting data
• Experience supporting source-to-target mapping, decoder-ring initiatives, or semanticlayer/reporting design for payment data
• Familiarity with KPI and metric development in payments environments
• Experience supporting data modernization, Snowflake, or cloud analytics initiatives
involving Fiserv data sources
• Knowledge of payment lifecycle concepts such as:
authorizations
captures
settlements
reversals
declines
fees
adjustments
disputes / chargebacks
• Experience working in client-facing advisory or implementation support engagements
Key Skills
• Fiserv payment processor subject matter expertise
• Deep knowledge of Fiserv data fields and coded values
• Payment business analysis
• Source-to-target mapping
• Business-rule documentation
• KPI definition and metric logic
• code translation analysis
• Functional requirements gathering
• Traceability and documentation
• Stakeholder communication
Never miss an opportunity! Create an alert based on the job you applied for.