Job Title: Mid-Level Network & Systems Infrastructure Administrator
Location: Onsite – Miami, FL
Salary: $80,000 + great benefits, National Non-Profit Values-Driven Organization
Reports To: CIO
Job Number: 7366
We’re seeking a hands-on Mid-Level Network & Systems Administrator to support a hybrid Cisco/Microsoft infrastructure across headquarters and distributed locations.
This is an execution-focused role within a 16-person IT team. You will maintain and troubleshoot network, server, and endpoint systems — ensuring uptime, security, and operational stability. You will not be acting as an enterprise architect, but you will be expected to take ownership of issues and see them through to resolution.
Core Responsibilities
Cisco / Meraki Network Operations
Administer Cisco Meraki (MX/MS/MR) environments
Configure and manage VLAN segmentation (POS, corporate, guest)
Create and modify firewall rules and ACLs
Support site-to-site VPN connectivity
Perform switch swaps and new location network setups
Troubleshoot DHCP/DNS, routing, and network connectivity
Utilize Cisco CLI for diagnostics and validation
Monitor network performance and respond to alerts
Deep Cisco architecture design is not required, but solid operational competency is expected.
Active Directory & Hybrid Identity
Manage on-prem Active Directory
Create and troubleshoot Group Policies
Support Azure AD / Entra ID synchronization
Administer identity and access controls
Troubleshoot hybrid identity issues
Endpoint & Device Management
Administer Microsoft Intune policies
Deploy and manage endpoint configurations
Support Autopilot provisioning (if applicable)
Enforce compliance and security policies
Troubleshoot remote policy enforcement issues
Server & Infrastructure Operations
Administer Windows Server (2019+)
Maintain DNS and DHCP services
Support NAS and backup environments
Perform server patch management
Maintain system uptime and operational resilience
IIS & Application Infrastructure Support
Support Microsoft IIS-hosted applications
Configure and troubleshoot IIS application pools and bindings
Diagnose connectivity and performance issues related to IIS
Coordinate with application and database teams when required
This is not a developer role, but the ability to troubleshoot IIS-related infrastructure issues is required.
SQL Server Performance & Indexing Support
Understand SQL Server indexing fundamentals
Assist with identifying performance bottlenecks
Support basic indexing adjustments under guidance
Coordinate with database administrators when deeper optimization is required
This is not a DBA role, but familiarity with SQL performance impact and indexing concepts is expected.
POS & Distributed Location Support
Support POS-related VLAN segmentation and policies
Ensure proper network access controls for retail/store environments
Troubleshoot connectivity and local infrastructure issues
Monitoring & Ticket Ownership
Respond to infrastructure monitoring alerts
Participate in round-robin ticketing environment
Maintain high responsiveness and ownership
Collaborate with security, systems, and service desk teams
Required Qualifications
4–8 years of infrastructure experience
Hands-on Cisco Meraki administration
VLAN and firewall rule configuration experience
Active Directory and Group Policy management
Azure AD hybrid experience
Intune administration experience
Windows Server administration
IIS support experience
Working knowledge of SQL indexing fundamentals
Strong troubleshooting skills
Preferred Qualifications
Experience supporting multi-site retail environments
POS network segmentation experience
VMware virtualization exposure
Veeam or enterprise backup systems
PowerShell scripting
What This Role Is
Mid-level infrastructure execution within a team
Network and systems operations focused
Hybrid Microsoft + Cisco environment
Mission-driven nonprofit setting
What This Role Is Not
Not a senior architect role
Not a DevOps engineering role
Not a dedicated DBA role
Not a remote position
Compensation & Culture
$80K salary
Strong benefits package
Stable nonprofit organization
16-person IT team with defined roles
Purpose-driven mission supporting workforce development
Not for you? SherlockTalent offers a $1000 referral bonus for successful placements into this role. Include your name in the “Referral Source” field on the application.
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