Network & Systems Administrator

Location: Onsite Miami, FL,
Salary: Up to $90,000 + benefits, National Non-Profit Values Driven Organization you're not selling your soul with this work
Reports To: VP of IT

Overview

We are seeking a hands-on Network & Systems Administrator to support the day-to-day operation of our Cisco Meraki network infrastructure and Microsoft-based systems environment.

This role focuses on maintaining reliable network connectivity, supporting Microsoft server services, assisting users with infrastructure-related issues, and helping ensure systems operate smoothly across multiple locations. Cybersecurity monitoring and strategy are managed by a third-party provider; this role assists with implementation and coordination as needed.

This is a mid-level, operational role ideal for someone who enjoys working directly with infrastructure and solving practical problems in a business environment.

Key Responsibilities

Network Administration

• Support and maintain Cisco Meraki equipment (MX, MS, MR).

• Administer VLANs, DHCP, DNS dependencies, VPN connections, and wireless networks.

• Monitor network health using dashboards and alerts; troubleshoot connectivity issues.

• Assist with ISP coordination and WAN connectivity troubleshooting.

• Maintain basic network documentation (diagrams, device inventory, IP addressing).

Systems Administration

• Support Windows Server environments, including Active Directory, DNS, and Group Policy.

• Assist with Microsoft 365 administration (Exchange Online, Teams, SharePoint).

• Perform routine system maintenance, including patching, updates, and backup verification.

• Support virtualization (VMware) for existing server workloads.

• Provide support for domain-joined endpoints and infrastructure-related issues.

IT Operations Support

• Provide Tier 2/3 support for network and server-related incidents.

• Install and configure switches, access points, servers, and workstations as needed.

• Document support activity and maintain accurate system records.

• Coordinate with vendors for hardware replacement and ISP-related issues.

• Participate in occasional after-hours maintenance windows when required.

Security Coordination (Limited Scope)

• Apply firewall rule updates and configuration changes as directed.

• Implement remediation actions recommended by the third-party security provider.

• Provide logs or documentation for security reviews when requested.

Qualifications

• 3 5 years of experience supporting business network and server environments.

• Hands-on experience with Cisco Meraki (MX/MS/MR) preferred.

• Solid understanding of TCP/IP, VLANs, DHCP, DNS, and VPN concepts.

• Experience supporting Active Directory and Microsoft 365.

• Experience with VMware or a similar virtualization platform.

• Strong troubleshooting and problem-solving skills.

• Comfortable working onsite and interacting with end users.

• PowerShell experience is a plus.

• Bilingual (Spanish/English) is helpful but not required.

What Success Looks Like

• Stable network and server operations.

• Prompt resolution of infrastructure-related issues.

• Clear and updated documentation.

• Effective coordination with vendors and security partners.

• Minimal recurring outages or user-impacting issues.

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