Position: Unix Administrator
Locations: Remote
Duration: 6+ month (Direct Hire)
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
1. Plans and supervises the short and long term operation, administration and all other activities of the servers, and software applications assigned.
2. Assists in maintaining and updating network devices As-Built documentation, testing documentation, and other information, which depicts the physical and logical configuration of the networked devices.
3. Responds to calls from computer system end users requesting assistance and takes appropriate action; utilizing a variety of tools.
4. Provides 3rd through 4th level user support and 1st and 2nd level network support in problem escalation process.
5. Communicates with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence.
6. Implement Cache backup and restoration processes and architecting and supporting DIR planning exercises.
7. Enters and tracks all trouble calls into problem tracking application.
8. Participates in long and short term technology planning and provides task management and technical support for special projects
9. Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades.
10. Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to applicable technologies.
Educational/Experience Requirements:
1. 5+ years of UNIX experience.
2. Excellent communication skills (oral and written).
3. Excellent customer service skills.
4. Excellent troubleshooting and problem-solving skills.
5. Ability to manage multiple tasks.
6. Ability to work individually or as a member of a team.
7. Ability to work under pressure.
8. Bachelor's degree in a related discipline.
9. Experience working in an Epic environment.
10. Relational Database Administration Experience.
11. Previous System Administration Experience.
12. Minimum of 5 years UNIX administration technical experience in an Enterprise class environment.
Required License/Certifications:
13. Epic or InterSystems professional certifications.
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