Completions Optimization Engineer

Job Description

NOV CTES is an award-winning international engineering company that provides leading-edge modeling software and hardware products spanning across drilling, fracturing, wireline, pumping services, and coiled tubing industries. At CTES, we have a strong legacy of enhancing our customer's operational performance with innovative software products. We are building on that legacy to modernize and advance our solutions to provide new capabilities, seamless interoperability, and unprecedented access to data on the job site, in the office, and via mobile technologies to give our completions customers a distinct competitive edge. Our portfolio expansion and continued success has generated a need for a Completions Optimization Engineer for our Conroe, TX office.

DUTIES & RESPONSIBILITIES:

Organizational Role
The Completions Optimization Engineer (COE) works within a 24x7 operation team and serves as a trusted advisor directly engaged with both customers and multi-discipline NOV resources delivering end-to-end data solutions that connect customers' wellsite operations to their office. The COE is the primary point of contact for key customers to support their deployments and address challenging problems related to data delivery. As a data analyst for NOV Max Completions this individual will ensure a uniform and holistic digital window to onsite completions operations. Data curation is critical to enable this functionality.

KEY RESPONSIBILITEIS:

Primary responsibility is managing customer's real time data during frac operations for continuity, context, and data quality
Monitor customer success with NOV solutions and perform daily data integrity checks
Represent "the voice of the customer" to NOV sales, development, and support teams.
Support completions software solution development with operational experience in fracturing and related data systems
Create and maintain plans to manage successful solution deployments
Setup backend system for new equipment and resources being onboarded to NOV Max Completions system
Communicate installation needs to field engineering team
Delivery of the technical solutions, including hands-on configuration and deployment of solution components.
Develop workflows for managing completions data in both NOV systems and sync with customer's data systems
Communicate post job data needs to service company personnel
Other duties as assigned

DESIRED QUALIFICATIONS:

Bachelor of Science Degree, or equivalent experience
1+ year of experience in Product, Operational, or Engineering roles
Completions experience is required
Field engineering experience in frac is a strong plus
Proven ability to define client issues and leverage resources to solve problems
General understanding of IT infrastructure concepts (servers, databases, security, etc.) a plus
Basic networking troubleshooting skills a plus
Basic electronics troubleshooting skills a plus

SAFETY:

Adhere to all NOV HSE policies, utilize appropriate PPE and actively participate in monthly safety meetings.

About Us

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

About the Team

Corporate

Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.