Cisco Network Engineer

Our client has an opening for a Cisco Network Engineer in their Washington DC office. The Network Engineer provides network design, administration and support in the engineering, design and operations of voice, collaboration, data and wireless communications solutions for implementation of the client s network.

The candidate should have a strong technical background in routing protocols, network design and architecture, network hardware and software implementation. Candidates must be able to design, test and support network components in various stages of deployment. The position requires the candidate to be able to produce and review technical documentation.

Responsibilities include but are not limited to:

• Participate in network-related projects by recommending solutions for network strategy, performance, and security-related issues
• Provide network-engineering solutions and options for the organization.
• Assist with development of network specifications and standards in support of the client s IT direction.
• Assist with development and recommendations for network growth, security, and improvements.
• Analyze the existing infrastructure to improve efficiency and ROI of investments.
• Working with vendors to ensure SOW is fulfilled and implementation is appropriate and correct.
• Help define and maintain KPI for network performance and participating in capacity planning for the client s infrastructure environment.
• Troubleshoot and resolve infrastructure incidents to minimize the impact to the business and restore services.
• Install and troubleshoot performance issues in a Cisco-based network within a global law firm.
• Participate in the development and administration of DR / BC environment to support the client s vision for a minimal downtime infrastructure.
• Perform routine and emergency maintenance of all networking equipment.
• Escalate and partner with other IT groups to diagnose and resolve enterprise application or network issues.
• Document in detail the resolutions to issues in the Knowledge Management System.
• Take the lead on projects assigned, following work plans and meeting deadlines as outlined for the project.
• Participate in the On-Call rotation within the network operations group to provide 24/7 support for all of the client s offices globally.

Qualifications:

• Education/Experience
• Four-year college degree preferred; equivalent experience will be considered.
• A minimum of five (5) years of experience in providing networking support in a Global Cisco network and voice environment.
• Experience in legal information technology preferred.
• CCNA and/or CCNP certification or demonstrated level of knowledge.
• Technical Skills
• CCNA and/or CCNP level training, as well as demonstrated experience with SDWAN, QoS, BGP, EIGRP and TCP/IP concepts in general. CCIE is a plus.
• Experience with Cisco SDWAN, Cisco ISE, Azure Cloud networking, Palo Prisma Access and Palo Alto firewalls is a plus.
• Experience with Nexus IOS, CAT 9400 and 9000 Series switching.
• Proficient in Windows operating systems, Microsoft Office Suite, and/or related software.
• Experience with Linux and Ansible for network automation is a plus.
• Ability to identify practical solutions to complex problems which may require the introduction of new technology, refinement to existing technology solutions or manual processes.
• Ability to analyze technical problems to ensure proper resolution.
• Communication & Writing
• Ability to communicate complex technical information to a non-technical audience.
• Excellent oral and written communication including reports, business correspondence, and procedure manuals.
• Ability to identify the appropriate method of communication.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Professionalism & Judgement
• Ability to work in a high energy and ever-changing environment while exhibiting a strong attention to detail.
• High level of confidentiality and discretion.
• Exceptional client service for both internal and external stakeholders.
• Problem Solving & Strategic Focus
• Strong problem-solving skills.
• Ability to solve practical problems and handle a variety of concrete variables in situations where only limited standardization exists.
• Ability to define goals, prioritize tasks, and follow through to achieve results.
• Ability to manage multiple demands simultaneously by addressing priorities to ensure all deadlines are met.