UX Designer

UX Designer

Location: Minneapolis, MN (Hybrid)

Job Description:

Client is seeking one full-time UX Designer resource who will be part of the Fare Collection System Upgrade project which is a large-scale, high-profile initiative supporting Metro Transit's core business operations. The resource will be involved in designing public-facing websites and robust back-office functionalities within tight timelines in an Agile manner collaborating with the Product engineering team.

Responsibilities:

• Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team.
• Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.
• Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.
• Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
• Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.
• Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
• Conduct 8 10 user interviews and 2 3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
• Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.
• Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
• Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
• Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.
• Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation
• Knowledge transfer

Minimum Qualifications:

• Five (5) years' experience in User Experience (UX) designs of web-based applications
• Four (4) years' experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
• Five (5) years' experience creating wireframes, protypes, and mockups
• Three (3) years' experience in information architecture and design
• Two (2) years' experience in user experience design in an agile development environment