SAIC
SAIC

Audio Visual Tech IV

Dallas, TX, US • Posted 1 hour ago • Updated 1 hour ago
Full Time
On-site
USD $40,001.00 - 80,000.00 per year
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Job Details

Skills

  • Insurance
  • Scheduling
  • Collaboration
  • System Testing
  • Codecs
  • Computer Hardware
  • Technical Writing
  • Technical Support
  • Videoconferencing
  • Microsoft
  • WebEx
  • Management
  • Communication
  • Customer Service
  • Security Clearance
  • Audiovisual
  • AV
  • VTC
  • IT Service Management
  • ServiceNow
  • Information Technology
  • Systems Engineering
  • FOCUS

Summary

Job ID: 2618721

Location: Dallas, TX, US

Date Posted: 2026-11-02

Category: Information Technology

Subcategory: Audio Visual Tech

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

We are seeking an experienced Audio Visual Technician to provide technical support for video-teleconferencing (VTC) and audiovisual events at the Federal Deposit Insurance Corporation (FDIC). The ideal candidate is a self-starter who thrives in a fast-paced environment and is committed to delivering high-quality AV and VTC support to a federal government client.

Key Responsibilities
  • Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting
  • Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure
  • Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner
  • Implement procedures, policies, and technical solutions to address customer AV and VTC challenges
  • Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems
  • Maintain technical documentation including system configurations, SOPs, and equipment inventories
  • Deliver exceptional customer service to FDIC employees and stakeholders at all levels


Qualifications
  • Associate's degree or higher in Audio Visual Technology, Information Technology, or related field; with six (6) years or more of related experience. Additional experience may be considered in lieu of a degree.
  • 2-4 years of hands-on AV and VTC technical support experience in a professional environment
  • Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and/or Zoom
  • Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI)
  • Ability to work independently and manage multiple priorities in a fast-paced setting
  • Strong troubleshooting, communication, and customer service skills
  • Must be able to obtain and maintain an FDIC Public Trust clearance
  • Must be able to lift up to 50 pounds
  • Flexibility to work varied hours to support scheduled events as needed

Preferred Qualifications
  • Experience supporting AV/VTC in a federal government environment
  • CTS, CTS-I, or CTS-D certification from AVIXA
  • Familiarity with ITSM ticketing systems (e.g., ServiceNow)


Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10111346
  • Position Id: 2618721
  • Posted 1 hour ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion.​​​ For more information, visit saic.com. For ongoing news, please visit our newsroom.

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