Position: SAP Technical Writer

Location: Sacramento, CA (Hybrid)

Duration: Contract

Job Description:

SMUD is seeking one (1) SAP Technical Writer as a leased employee resource, to support the S/4HANA implementation project on a time and materials basis. This individual will serve as an integral part of the project team and will be engaged full-time, functioning similarly to an internal staff member under the leased employee model.

Responsibilities include:

• Collaborateclosely with SMUD project stakeholders and subject matter experts to understand current business processes.
• Developdetailed business process documentation and process flow mappings to support the S/4HANA system design and configuration.
• Utilizemapping software (e.g., Visio) to create visual representations of each process.
• Ensurethat each process map includes key steps, decision points, roles, and inputs/outputs.
• Documentand route for review and approval, all processes named in process inventory documents.
• Theresource will be embedded within SMUD s project team, receiving directions and assignments from SMUD Project team.
• Workhours and tasks will be tracked on a time and materials basis, offering flexibility to meet project demands.
• The individual will comply with SMUD policies and procedures, maintaining confidentialityand professional conduct consistent with SMUD s workforce standards.

This approach ensures tighter integration with SMUD s project team, enabling greater control over deliverables and alignment with project objectives, compared to traditional professional services contractor engagement.

MANDATORY REQUIREMENTS

1. Minimum of 2 Years as a Technical Writer

The candidate must have at least two years of professional experience in technical writing, preferably in an IT or business environment. This experience should demonstrate the individual s ability to create clear, concise, and accurate documentation tailored to diverse audiences, including technical and non-technical stakeholders. The candidate should be proficient in developing various types of documents such as business process manuals, user guides, training materials, and technical specifications. Strong editing and organizational skills are essential to ensure consistency and high quality across all deliverables. Experience in managing multiple documentation projects simultaneously and working collaboratively with cross-functional teams is highly desirable.

2. Experience in at Least One SAP Project Documenting Business Processes

The candidate must have prior experience working on at least one SAP Project or support project specifically focused on documenting business processes documentation that aligns with SAP modules and configurations. The individual should be familiar with the SAP environment and terminology, enabling them to translate complex technical concepts into user-friendly language. Experience with tools commonly used for process mapping and documentation in SAP projects is preferred. This expertise ensures the candidate can effectively contribute to the project by producing accurate, actionable process documentation.

• Knowledgeof SAP modules relevant to the ECC environment.
• Understandingbusiness operations and workflows within utility or similar organizations.
• Provenability to map and analyze complex business processes effectively.
• Excellentwriting and editing skills, with the ability to produce technical documentation that is clear, concise, and tailored to diverse audiences.
• Experienceusing specialized documentation tools (e.g., process mapping software, document management systems).
• Proficiencywith screenshot and image editing tools to create enhanced, visually clear documentation.
• Abilityto translate technical jargon and complex concepts into user-friendly language for business and technical stakeholders.
• Strongorganizational skills to manage multiple documentation efforts concurrently and meet project deadlines.

DESIRABLE QUALIFICATIONS

Background in SAP

A solid background in SAP is highly desirable for this role. Candidates with hands-on experience working within SAP environments bring valuable insight into the system s architecture, module functionalities, and integration points. This background enables a deeper understanding of how business processes are configured and executed within SAP, which is critical for accurately documenting and mapping these processes. Familiarity with SAP ERP systems is particularly beneficial, as it allows for effective communication with technical teams and alignment of documentation with system capabilities. Additionally, experience working on cross-functional SAP projects or supporting SAP users enhances the candidate s ability to identify potential system impacts of business process changes and to craft documentation that supports end-user adoption.

SAP Certifications

While not mandatory, SAP certifications are a notable advantage and demonstrate a candidate s formal knowledge and commitment to SAP-related competencies. Certifications such as SAP Certified Application Associate (in relevant modules like Finance, Supply Chain, or SAP S/4HANA Business Process Integration) validate the candidate's expertise and familiarity with SAP best practices and industry standards. Possession of such certification signals to SMUD that the candidate is well-versed in SAP methodologies, which can enhance the quality and relevance of the documentation produced. Certified professionals are typically more adept at understanding SAP nuances, configuration options, and system constraints, which contributes to more precise and effective business process documentation supporting the success of the S/4HANA implementation

Assumptions

• Contractorsmust have reliable internet, work exclusively within the United States.
• Contractors must be available for any meetings generally scheduled between the hours 7:30 am and 5 pm Pacific Time will be replaced with available hours from 8am through 5pm Pacific Time (Flexible as needed).

• Contractors will have ahybrid schedule of working remotely on Mondays and Fridays, and are required to be onsite on Tuesday, Wednesday, and Thursday, every week.

• The resource working on this task will have strong communication, written and collaboration skills, with the ability to communicate highly technicalinformation to project team both verbally and in writing.

Pre-screening Question

1. Please describe a specific SAP project (implementation or support) in which you were responsiblefor documenting business processes. In your response (one page maximum), please address:

• TheSAP module(s) that you have experience with for business process documentation
• Applications/toolsused for business process documentation
• Anystrategies you applied to manage multiple documentation efforts during the project (1-page maximum)

Best Regards,

T Chandra Sekhar - Technical Sr. Recruiter

Agile Global Solutions, Inc ....."Empowering Enterprises"

193 Blue Ravine Road, Suite 160, Folsom, CA 95630

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