DCM Infotech Limited
DCM Infotech Limited

Salesforce Business Analyst + Admin

Atlanta, GA, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • API
  • Business Process
  • Change Management
  • Cloud Computing
  • Data Analysis
  • Gap Analysis
  • Dashboard
  • Salesforce.com
  • Salesforce.com Administration
  • User Stories
  • Process Mapping
  • Data Quality
  • Process Analysis
  • Conflict Resolution
  • Project Lifecycle Management
  • Reporting
  • Requirements Elicitation
  • Sprint
  • Business Systems
  • Problem Solving
  • Software Design
  • Stakeholder Management
  • Process Flow
  • Acceptance Testing

Summary

  • Need strong candidate Business System Analyst with strong knowledge on API policies
  • We are seeking an experienced Onshore Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management.
  • The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption.
  • Key Responsibilities & Skill Requirements
  • Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements.
  • Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards.
  • Conduct workshops, process mapping sessions, gap analysis, and solution discussions.
  • Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications.
  • Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle.
  • Support backlog grooming, sprint planning, UAT, release validation, and change management activities.
  • Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes.
  • Support data analysis, data quality initiatives, reporting, and business metrics tracking.
  • Understand Salesforce integrations, APIs, security model, and Agile delivery methodologies.
  • Strong communication, stakeholder management, problem-solving, and analytical skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109811
  • Position Id: 9121395
  • Posted 2 hours ago
Contact the job poster
Neha Taksande

Neha Taksande

Recruiter @ DCM Infotech Limited

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