AI Voice Developer

Dallas, TX, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Retell AI
  • LLM

Summary

We are seeking an on-site Mid-Level Voice AI Developer with 5 to 8 years of experience to join our team in Dallas. In this role, you will own the technical execution of our voice automation stack, focusing on building high-performing inbound/outbound sales/scheduling and customer service agents. Deep hands-on production experience with Retell AI is a strict requirement. You will design and implement the logic, state machines, and API integrations that allow our voice agents to resolve client issues, handle real-time calendars, and drive outbound growth initiatives.

Key Responsibilities

  • Retell AI Agent Architecture: Build, test, and deploy production-grade inbound and outbound voice agents using the Retell AI platform, SDKs, and custom LLM WebSockets.
  • Sales & Scheduling Integration: Connect voice agents directly to scheduling APIs (e.g., Cal.com, Calendly, custom CRMs and apps) to allow agents to pull availability, book appointments, and process cancellations live on a phone call.
  • Low-Latency Loop Optimization: Fine-tune Retell setups to achieve ultra-low latency, minimizing dead air and handling human interruptions naturally during fluid sales and support conversations.
  • Data & CRM Synchronization: Ensure call outcomes, reservation data, and customer notes are instantly and accurately synced with our internal databases and CRM via webhooks and REST APIs.
  • Prompt & State Engineering: Write, test, and refine structured LLM prompts to enforce business compliance, overcome customer objections in sales flows, and handle edge cases gracefully.
  • Analytics & Quality Monitoring: Analyze Retell call logs and audio records to track key performance indicators (KPIs) like call resolution, booking conversion rates, and latency drops.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90973529
  • Position Id: 9101011
  • Posted 6 hours ago
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PS

Prodduturi Shirish Reddy

Recruiter @ Tech Rakers
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