Senior Software Engineer, Device Services Infrastructure

The Device Services (DS) Infrastructure team is seeking a technical leader and senior-level software engineer to build the software systems that power how we test and validate Apple's products at scale. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS. \\n\\nIn this role, you will lead the architecture and development of automation platforms, infrastructure services, and tools that enable efficient operation of device labs across Apple. You will partner closely with lab operations teams to ensure that the right tools and processes are established to support systematic operations at scale.\\n

We are looking for a highly motivated technical leader who thrives on building infrastructure that solves real operational challenges. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day-to-day activities will include:\n\n- Leading the architecture and development of automation systems for device provisioning, testing, and orchestration across large-scale lab environments\n- Designing and building backend services, APIs, and distributed systems for device management and lab operations\n- Partnering with lab operations teams to understand workflows and opportunities for automation\n- Building data systems and analytics platforms that provide visibility into lab utilization, device health, and operational metrics\n- Driving infrastructure improvements including deployment pipelines, monitoring, alerting, and reliability practices \n- Driving continual improvement of technical standards and processes across the organization\n- Mentoring engineers, conducting design reviews, and providing technical direction\n- Collaborating with teams building testing frameworks, remote access systems, and continuous integration software\n- Partnering with metrics teams to surface operational data and insights\n- Providing technical leadership in debugging complex system issues\n\n

8+ years of software engineering experience building large-scale distributed systems, automation platforms, or infrastructure services\nProven track record of technical leadership including architecture design, cross-team collaboration, and mentoring\nStrong experience with backend services development including APIs, databases, and microservices architectures\nExperience with device automation, orchestration systems, or infrastructure management platforms\nExperience with Python, Go, or similar languages commonly used for infrastructure and automation

Experience building software for physical lab environments, test automation systems, or hardware validation platforms\nExperience collaborating with testing infrastructure, CI/CD, or remote access platform teams\nUnderstanding of metrics collection, observability systems, and data-driven operational decision making\nKnowledge of hardware lifecycle management, device flashing/imaging, or mobile/embedded systems\nBackground in SRE practices including incident response, capacity planning, and service level objectives\nExperience developing software using Swift\nExperience working with macOS, iOS, and other Apple platforms\nCreative thinker and strong problem solver with meticulous attention to detail