Overview
On Site
USD 117,100.00 - 161,100.00 per year
Full Time
Skills
Innovation
KPI
Return On Investment
Investments
Decision-making
Apache Velocity
UPS
Cost Reduction
Evaluation
Customization
Product Demonstration
Demonstrations
Real-time
Optimization
Process Optimization
Data Collection
Data Quality
Data Visualization
Dashboard
Tableau
Customer Relationship Management (CRM)
Presentations
Microsoft PowerPoint
Quantitative Analysis
Financial Modeling
Business Operations
SQL
SOQL
Analytical Skill
Microsoft Excel
Business Acumen
Sales Operations
Collaboration
Data Science
Sales
Leadership
Analytics
Motivation
IDEA
Supervision
Snow Flake Schema
Reporting
Management Consulting
Finance
Sales Strategy
Artificial Intelligence
MEAN Stack
SAP BASIS
Law
Promotions
Training
Insurance
Purchasing
LOS
Salesforce.com
Recruiting
Job Details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Strategy & Operations plays a critical role for the Global Solutions Center of Excellence (CoE) to help evolve the Solutions Organization into the next generation of talent, drive alignment between Product and Sales, and accelerate Salesforce's path to $50B.
As we transition to an AI-first approach for our demos and tools, measuring impact is critical. The Senior Analyst, Demos & Tools will serve as the "analytical engine" behind our best-in-class tools program and global demo strategy.
This individual will be responsible for building the analytics infrastructure, KPI frameworks, and reporting mechanisms that allow us to measure the ROI of our tool investments and the efficacy of our demo methodologies. You will move beyond simple reporting to provide deep insights that drive strategic decision-making-helping leadership understand not just what tools and demos are being used, but how they are influencing revenue and deal velocity.
Key Responsibilities
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $117,100 to $161,100.
For Illinois based roles, the base salary hiring range for this position is $107,700 to $148,100.
Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Strategy & Operations plays a critical role for the Global Solutions Center of Excellence (CoE) to help evolve the Solutions Organization into the next generation of talent, drive alignment between Product and Sales, and accelerate Salesforce's path to $50B.
As we transition to an AI-first approach for our demos and tools, measuring impact is critical. The Senior Analyst, Demos & Tools will serve as the "analytical engine" behind our best-in-class tools program and global demo strategy.
This individual will be responsible for building the analytics infrastructure, KPI frameworks, and reporting mechanisms that allow us to measure the ROI of our tool investments and the efficacy of our demo methodologies. You will move beyond simple reporting to provide deep insights that drive strategic decision-making-helping leadership understand not just what tools and demos are being used, but how they are influencing revenue and deal velocity.
Key Responsibilities
- Analytics Framework & Infrastructure: Partner with the Global Analytics team to create a "single source of truth" for Solution Engineering data. Design and maintain the datasets, views, and data pipelines required to track tool and demo performance.
- Tools Program Analytics: Support the Solutions Tools Program Manager by analyzing license utilization, adoption rates, and spend efficiency. Provide data-driven recommendations on license renewals, true-ups, and potential cost-savings.
- Pilot & Evaluation Measurement: Define success metrics for tool pilots and evaluations. Analyze quantitative feedback and usage data from pilots to support "Go/No-Go" purchasing decisions.
- Demo Performance Insights: Analyze the broader Demos portfolio to understand trends in demo consumption, creation, and customization. Correlate demo activity with deal outcomes (conversion rates, cycle time, ACV) to validate the impact of our demo strategy.
- Dashboarding & Reporting: Design, build, and maintain scalable dashboards (Tableau, CRM Analytics) that provide real-time visibility into program health for stakeholders ranging from operational leads to executive leadership.
- Strategic Recommendations: Translate complex data into actionable insights. Regularly prepare analysis and recommendations for Solutions CoE & Solutions leadership to support investment planning and resource optimization.
- Business Reviews: Assist in developing data narratives and presentations for Quarterly Business Reviews (QBRs) and executive updates, ensuring data accuracy and compelling storytelling.
- Process Optimization: Proactively identify gaps in our data collection processes (e.g., how tool usage is tracked) and propose operational changes to improve data quality and reliability.
- Data Visualization & Storytelling: Expert proficiency in building compelling dashboards (Tableau, CRM Analytics/Einstein Analytics) and conveying complex data narratives via slide presentations (Google Slides/PowerPoint).
- Analytical Rigor: 3+ years of experience in quantitative analysis, financial modeling, or business operations. Ability to structure complex problems and propose innovative solutions based on data.
- Technical Proficiency: Strong experience aggregating and manipulating large datasets using SQL, SOQL, or similar analytical packages. Advanced proficiency in Excel/Google Sheets is required.
- Operational Business Acumen: Ability to connect data to business outcomes. Experience working in Sales Operations, Sales Strategy, or a Solutions Engineering environment is a major plus.
- Cross-Functional Collaboration: Ability to navigate between technical teams (IT, Data Science) and non-technical stakeholders (Sales/Solutions Leadership) to move analytics projects forward.
- Self-Starter: High degree of motivation to go above and beyond. Comfortable working with ambiguity and driving projects from idea to execution with minimal supervision.
- Desired Experience:
- Experience leveraging Snowflake is a plus.
- Experience with Salesforce object architecture and reporting is highly preferred.
- Background in management consulting, finance, or sales strategy is preferred.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $117,100 to $161,100.
For Illinois based roles, the base salary hiring range for this position is $107,700 to $148,100.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.