One of our premier clients is looking for a Senior Network Operations Center (NOC) Engineer in Newark, NJ (Hybrid) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
RESPONSIBILITIES:
• Recommend, Design and Integrate monitoring\ alerting solutions within SolarWinds with ServiceNow integration.
• Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must
• Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.
• Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.
• Validate the system for functionality, performance, fault tolerance and operational readiness.
• Work closely with operational support teams such as Network, Windows, and Cyber Security to provide a holistic monitoring solution.
• Execute detailed network / server discovery, device monitoring, topology visualization
• Assist with identifying root cause analysis (RCA) capabilities.
• Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed).
• Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.
• Proactively put forward ideas that support operational & project objectives (e.g., development, testing solutions, and tools).
• Maintain runbooks, logs, and records in accordance with ITIL best practices via Service Now.
• Stay on top of state-of-health monitoring and SLA targets.
• Perform special projects and initiatives as assigned.
REQUIRED SKILLS:
• Monitoring and Observability platforms, including implementation, customization, and operational support.
• SolarWinds Monitoring Solutions
• Advanced monitoring and correlation platforms
• Core components, platform architecture, alerting, reporting, and performance optimization.
• Report generation and scheduling within SolarWinds
• Resolve complex technical issues across infrastructure, applications, and network monitoring domains