JOB DESCRIPTION:

Must Have:

·       Archer Certified Professional (ACP)

OR

·       Level 3 Archer Certified Administrator – Expert Certification

The essential duties for this role include, but are not limited to:

·       Design, implement, configure, and maintain RSA Archer solutions, with emphasis on:

• Assessment & Authorization (A&A)
• Controls Assurance Program Management
• Issues Management
• Custom Archer applications
• System integrations

·       Perform detailed business and functional requirements gathering and analysis; translate requirements into:

• Solution designs
• Configuration specifications
• User stories
• Implementation plans

·       Configure and customize Archer applications including:

• Questionnaires and surveys
• Forms and data fields
• Workflows and approvals
• Calculations and data relationships
• Access controls and role-based permissions
• Data feeds and automated imports

·       Develop and integrate RESTful and web services to enable API connectivity between Archer and external enterprise systems (e.g., ServiceNow or other ITSM, CMDB, or risk platforms).

·       Implement client-side logic, validations, and dynamic behaviors using JavaScript and jQuery within Archer applications.

·       Produce and maintain technical documentation covering:

• System design and configuration
• Integration specifications
• Testing plans and results
• Change requests and deviations
• Process transformation artifacts
• Project management documentation using standard templates

·       Utilize project management and tracking tools to monitor development progress, deliverables, risks, and milestones.

·       Follow established change management, release management, and governance processes for all deployments to production environments.

·       Provide troubleshooting, defect resolution, and performance optimization for Archer applications.

·       Support end-user adoption through knowledge transfer, training materials, and solution walkthroughs.

·       Perform related duties and special projects as assigned.

·       Expert knowledge of RSA Archer platform architecture, data model, application configuration, and workflow design

·       Strong understanding of GRC processes, risk management, compliance frameworks, and security control assurance

·       Experience integrating Archer with external enterprise platforms using REST APIs and web services

·       Proficiency in JavaScript/jQuery for client-side customizations

·       Ability to translate complex business requirements into technical configurations

·       Strong documentation and communication skills

·       Experience working in structured change-controlled environments

·       Ability to work independently on complex technical implementations

Preferred Qualifications

·       Experience supporting large enterprise or government GRC implementations

·       Familiarity with security frameworks such as NIST, ISO 27001, SOC, or regulatory compliance programs

·       Experience integrating Archer with ServiceNow or similar ITSM platforms

·       Prior work in information security, risk, or compliance teams

Work Environment

·       Works independently and collaboratively in cross-functional teams

·       Engages with security, risk, compliance, IT, and business stakeholders

·       Supports mission-critical enterprise GRC operations