Master Data Management Manager

Position Responsibilities:

MDM Data Structure and Mapping

o Develop, control and monitor the master data requirements and processes.

o Maintain data governance standards ensuring that master data is accurate, consistent, and reliable.

o Review source data processes and transformations to ensure full understanding of the data to be mapped.

Stakeholder Collaboration

o Collaborate with cross-functional teams to communicate the business processes and requirements.

o Monitor changes to IT architecture and processes to understand impacts on data use and quality.

Change Management

o Approve and process requests for master data to be created or changed.

o Audit completed mappings to ensure end to end process success and resulting data is as expected.

Team Management

o Oversee team of mapping specialists to ensure appropriate allocation of resources to align with defined priorities and timelines.

o Develop processes and documentation requirements to support the training of the team as well as verification of mapping decisions.

o Track, monitor and audit team results to ensure consistent quality and identify knowledge gaps.

Communication

o Manage and communicate updates for ongoing MDM collaboration meetings with other departments.

o Ensure alignment with organizational priorities and be able to communicate progress to delivery goals, challenges and opportunities.

o Proactively communicate with stakeholders, providing regular updates on team efforts, results and challenges.

Position Requirements:

5+ years' experience in Master Data Management, data governance, data quality, and/or data architecture.

2+ years' experience in the Insurance Industry

Project Management: Experience managing full lifecycle MDM projects, including requirements gathering, implementation, and testing.

Technical Skills: Demonstratable experience with MDM management platforms, database technologies, data integration tools, and programming languages such as SQL.

People Management: At least 2 years of experience building and developing teams. Must have experience managing onshore and offshore contract resources.

Communication Skills: Excellent communication, interpersonal, and leadership skills.

Leadership Skills: Demonstrated ability to plan and coordinate projects, resources, vendors, and internal resources.

Training and Coaching: Ability to train and coach team members.

Technical Aptitude: Strong technical, project management, and analytical skills.