Solution Sales Domain Architect (SAFA)

Job Title: Solution Sales - Domain Architect (SAFA)

Location: Reston, VA

Experience: 10+ Years

Job Summary

We are seeking a highly experienced Domain Architect with strong expertise in Sales and Marketing systems within the Telecommunications (MSO) domain. This role is responsible for defining and evolving enterprise architecture, enabling scalable, cloud-native solutions, and aligning technology strategy with business goals across customer-facing platforms.

Key Responsibilities

Architecture Ownership & Strategy

• Define and evolve end-to-end domain architecture for Sales and Marketing platforms, including applications, services, integrations, and ecosystems.
• Establish and enforce architectural standards, design principles, and reference patterns.
• Collaborate with enterprise and solution architects to ensure alignment with broader organizational architecture.

Solution Design & Functional Alignment

• Develop a deep understanding of Sales and Marketing workflows, systems, and technology ecosystem constraints.
• Identify optimal solution designs that minimize redundancy and complexity while maximizing reuse.
• Guide teams on when to extend existing systems versus introducing new platforms or services.

Scalability, Reliability & Security

• Architect cloud-native, distributed systems supporting high-volume, business-critical operations.
• Promote API-first and event-driven architectures for scalability and flexibility.
• Ensure systems meet performance, security, resiliency, and operational excellence standards.

Technical Strategy & Roadmap

• Translate business and product strategies into technology roadmaps and architectural direction.
• Evaluate emerging technologies through POCs and design explorations.
• Balance innovation with cost optimization, simplicity, and long-term maintainability.

Collaboration & Leadership

• Act as a trusted advisor to product managers, engineering leaders, and business stakeholders.
• Drive cross-functional collaboration and influence architectural decisions across teams.
• Mentor teams and promote best practices in architecture and design.

Required Skills & Qualifications

• Bachelor s degree in Computer Science, Engineering, Information Systems, or related field.
• 12+ years of IT experience across architecture, design, development, testing, or application support.
• 4+ years of experience in Telecommunications / MSO domain, specifically in BSS systems and solution architecture.
• Strong experience designing large-scale, distributed enterprise systems.
• Expertise in:
  • Cloud-native architecture
  • Microservices architecture
  • API-led integration
  • Event-driven systems
• Strong ability to analyze architectural trade-offs and align solutions with business needs.
• Experience working with Sales, Marketing, CRM, or customer-facing platforms.
• Excellent communication skills with the ability to articulate complex concepts to both technical and business audiences.

Preferred Qualifications

• Experience in enterprise digital transformation programs.
• Exposure to modern CRM platforms and customer engagement ecosystems.
• Experience working in Agile environments with cross-functional teams.
• Strong stakeholder management and leadership capabilities.

Key Competencies

• Strategic thinking with hands-on architectural depth
• Strong problem-solving and analytical skills
• Ability to influence without authority
• Excellent collaboration and stakeholder management