Core Architect/ Observability Architect or Senior Solutions Architect - Brains Technology Solution - | Dice.com

Brains Technology Solution

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Core Architect/ Observability Architect or Senior Solutions Architect

• Posted 30+ days ago • Updated 1 day ago

Contract Independent

Contract W2

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Brains Technology Solution

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Job Details

Skills

Kubernetes
Problem Solving
Scalability
Prometheus
Grafana
Microsoft Azure
Open Source Technology
Solution Architecture
Strategic Management
Observability
Loki
Mimir
Tempo

Summary

POSITION: Core Architect/ Observability Architect or Senior Solutions Architect

LOCATION: Copper, Texas

DURATION: Long-Term

CONTRACT: W2/1099

JOB DESCRIPTION

Role Summary

As a Core Architect (also known as an Observability Architect or Senior Solutions Architect), you will be the primary technical owner for a portfolio of Grafana Labs' most important enterprise customers. Your mission is to help customers design, implement, and scale observability solutions, guiding their journey to maturity with expert-level guidance on the Grafana platform.

Key responsibilities

Technical partnership and guidance: Act as a trusted technical advisor, building strong, long-term relationships with engineers, SREs, and architects at key customer accounts.
Solution architecture: Lead the technical discovery process and architect solutions that include Grafana, Prometheus, Loki, Mimir, Tempo, and other related technologies.
Implementation and onboarding: Guide the implementation and onboarding of complex observability solutions, ensuring they are deeply embedded into the customer's mission-critical systems.
Best practices and strategies: Advise clients on best practices for observability, helping them optimize their solutions for cost, scalability, and performance.
Customer advocacy: Act as the "voice of the customer" internally at Grafana Labs, advocating for their needs and influencing the product roadmap based on direct customer feedback.
Training and enablement: Conduct training sessions and workshops for customer teams to accelerate their adoption of Grafana technologies.
Troubleshooting and support: Provide expert-level troubleshooting and perform root cause analysis (RCA) to assist with customer issues.
Strategic planning: Collaborate with clients to develop and execute technical roadmaps that align with their business goals.

Required Skills And Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience: Typically 5+ years in a customer-facing technical role such as Solutions Architect, Technical Account Manager, or Consulting Engineer.
Observability expertise: Deep knowledge of observability practices covering metrics, logs, and traces, with a strong preference for candidates experienced with the Grafana stack (Prometheus, Loki, Tempo).
Kubernetes proficiency: Hands-on experience with deploying and operating Kubernetes.
Cloud environments: Experience working with at least one major cloud provider (AWS, Google Cloud Platform, or Azure).
Communication: Outstanding written and oral communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
Problem-solving: Excellent analytical and problem-solving skills with a creative approach to tackling technical challenges.

Bonus Qualifications

Experience with open-source technologies.
Familiarity with container orchestration tools like Helm or Tanka.
Experience in a remote-first, globally distributed team.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91134079
Position Id: 2025-504
Posted 30+ days ago

Company Info

About Brains Technology Solution

We are a team of passionate IT professionals with vast experience in providing niche IT solutions to our customers, optimizing their business process and help them gain competitive advantage.

We stay on the forefront of technology to deliver optimal IT solutions, thereby enabling growth for our customers.

We build and implement Enterprise Level Digital Solutions, thereby acting as a catalyst for growth for our client’s businesses.

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