Only W2- QA Test Lead - WMS / TestComplete

Job Title: QA Test Lead – WMS / TestComplete
Location: Grand Rapids, MI – 100% Onsite
Experience Required: 4–6+ years

Only  W2 (No C2C)
Duration: 6 months

Role Overview

Seeking an experienced and highly analytical QA Test Lead to drive testing strategy, execution, and quality assurance for a Warehouse Management System (WMS) implementation and continuous optimization program. The lead will manage a team of QA engineers to validate critical WMS modules — including inventory management, receiving, order fulfillment, and shipping — ensuring maximum system reliability, performance, and seamless integration with downstream systems.

Key Responsibilities

• Test Strategy and Planning: Define and execute the end-to-end testing strategy (functional, integration, regression, performance, and UAT) for WMS deployments, updates, and module enhancements.
• Team Leadership: Lead, mentor, and task-manage a team of QA analysts and automation engineers. Coordinate test cycles across distributed teams to align with project roadmaps and deployment schedules.
• System Reliability and Automation: Partner with the SRE lead to improve development efficiency. Collaborate with Site Reliability Engineering teams to define proactive alerts and monitor system stability to prevent operational downtime.
• Defect Management: Maintain robust defect tracking processes. Triage, prioritize, and manage resolution of complex system issues and architectural data blockers with cross-functional development and product teams.
• Progress Reporting: Compile and format structured, detailed reports on WMS system updates, bug fixes, test coverage, and module-specific improvements for project stakeholders.
• UAT Coordination: Partner closely with business stakeholders, warehouse operations managers, and end users to facilitate User Acceptance Testing and secure sign-offs for production rollouts.

Required Qualifications and Skills

• Experience: 4+ years in software quality assurance testing, with at least 2+ years in a QA Lead or Test Manager role.
• WMS Expertise: Deep functional knowledge of Tier-1 Warehouse Management Systems (Manhattan WMS / Manhattan Active highly preferred).
• Domain Knowledge: Strong understanding of supply chain operations, including receiving, putaway, picking, packing, shipping, and inventory control logic.
• Technical Proficiency:
  • Experience with API testing (Postman, SoapUI) and integration testing with ERPs or Material Handling Equipment (MHE).
  • Familiarity with test automation frameworks (Selenium, Cypress, or equivalent).
  • Strong SQL skills for backend database validation and inventory auditing.
• Project Management: Proven ability to work in Agile/Scrum environments using tools such as Jira, Confluence, and enterprise test management platforms.
• Soft Skills: Exceptional problem-solving abilities, strong communication skills for drafting project documentation, and a proactive approach to risk management.

Preferred Qualifications

• Experience leveraging AI tools to accelerate test script generation and development efficiency.
• Background in large-scale enterprise or retail supply chain transformations.