Web Accessibility Specialist (Hybrid Role)

About this Position:

Job Title: Web Accessibility Specialist

Work activities:

• Bring City websites and web applications into compliance with WCAG 2.1 AA success criteria, utilizing tools such as axe DevTools, WAVE, Lighthouse, Site Improve, and assistive technologies (JAWS, NVDA).

• Help guide continued development of the City's internal web crawler as it relates to accessibility.

• Collaborate with internal development teams and external vendors to remediate identified accessibility defects, providing detailed guidance on compliant HTML, ARIA markup, keyboard navigation, focus management, and color contrast.

• Integrate automated accessibility testing into CI/CD pipelines and establish pre-deployment accessibility gates to prevent regressions, including configuration of tools such as axe-core, pa11y, or Lighthouse CI.

• Identify, remediate, and validate existing City digital documents (PDFs, forms, reports, spreadsheets) for compliance with WCAG 2.1 AA, PDF/UA, and Section 508 standards using tools such as Adobe Acrobat Pro, CommonLook, and PAC.

Skills/experience of the assigned staff:

Required

• Minimum 3 years of professional experience in web accessibility testing, auditing, and remediation for large-scale or enterprise web environments.

• Deep working knowledge of WCAG 2.1 AA/AAA success criteria, WAI-ARIA authoring practices, Section 508, and ADA Title II requirements as applied to websites and web applications.

• Proficiency in front-end web technologies (HTML5, CSS3, JavaScript) with the ability to read, evaluate, and recommend fixes to source code for accessibility compliance.

• Hands-on experience with accessibility testing tools (axe DevTools, WAVE, Lighthouse, pa11y) and assistive technologies (JAWS, NVDA) for both automated and manual evaluation.

Highly Desired/Preferred:

• Experience working in or with government agencies on web accessibility compliance, particularly in environments with WordPress.

• Familiarity with integrating accessibility checks into CI/CD pipelines (Github Actions) and with defect tracking workflows for accessibility issues.

• IAAP Web Accessibility Specialist (WAS) certification, Trusted Tester certification, or equivalent professional credential.

• Familiarity with inclusive design principles and plain-language content practices for the web.